Jean Christophe Figuiere Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Leading Change the Bank activities for Custody and client Front end application portfolio. Vendors and in-house built solutions, providing financial services to RBC IS Business lines and Clients. Changing the delivery approach and collaboration model with our business partners for RBC IS Custody applications from waterfall iterative to POD's based.

Toronto, Canada Area

Toronto, Canada Area

• Responsible of IT Service Operation for the IT organization of RBC Investor &Treasury Services in Canada:
• Production deployment of new IT applications, releases, patches,
• 1st and 2nd line IT production support including client facing first line support for around 4 000 tickets per month
• IT Incident and problem management
• Involve supporting 6000 global internal end usersReview, approve and deployed all new IT production changes (new applications, releases… Show more Responsible of IT Service Operation for the IT organization of RBC.
• Involve supporting 6000 global internal end usersReview, approve and deployed all new IT production changes (new applications, releases, patches and emergency fixes). Average of 155 IT changes deployed to production.

Libreville, Gabon Area

Responsible for IT activities in services business covering 10 countries: Gabon, Congo, Cameroun, Benin, Equatorial Guinea, France, RDC, Madagascar, Ivory Coast, Sao Tome & PrincipeLed multicultural, global teams in pursuit of company transformations In charge of the design of the new IT Group strategy (Matrix organization)Developed and delivered the IT.

Paris Area, France

Head of IT France (member of the French COMEX) and IT Senior Manager for Italy, Switzerland, Netherlands, Belgium, Hong-Kong and Singapore Provided leadership and coordination of the IT professionals in 7 countries including:--> Applications development, --> Applications integration, --> Production support, --> Budget management, --> DR plans, --> BCP.

Paris Area, France

In charge of the IT strategy (IT architecture, IT organization, IT solutions)Deployment of new solutions for: services/products distribution in retail banking branches. New global financial repository solution, Front and middle office solutions implementation Head of Project «Bourse Esprit Ecureuil» – Financial innovation Award in 2005Projects management.

Lyon Area, France

Software solutions for custody, settlement/delivery equity managementClient advisor for solution design and deployment

Paris Area, France

Asset management/Custody Project manager for new funds accounting solution implementation (OPHYR)Production support, maintenance, development for all internal & vendor solutions

Monaco

Business analyst for loan/mortgage IT solutions Business analyst for the migration of the custody solution from “Lyonnaise de Banques” to the CIC central solution

Leadership

Activities and Societies: - Leading in a digital age - Building resilience - Unleashing talent - Inclusive leadership With Deloitte.

Mentoring

Activities and Societies: RBC Women in T&O mentoring Circle Mentor for a group of 7 RBC mentees Organization of the mentoring sessions and.

Agile Workshop

•…the drivers for the adoption of Agile Development •…the principles of Lean, Agile & Scrum •…the RBC Agile Management Framework, roles.

Agile Management Framework (Amf), Seminar For Senior Leaders

Organizational Leadership, Organizational Change Management (Ocm) - 6 Months Part Time Program

- Sponsorship planning - Stakeholders analysis - Impact assessment - Resistance management

Organizational Leadership, Prosci Certification Program

- Change management overview - Psychology of change - Change management process - Preparing for change - Managing change - Reinforcing.

Human Resources Development, Reaching Mastery Cohort Program - 1 Year Part Time Program

Learning Program modules - Coaching Essentials - Communication: Influence and Listening - Shapes the Future - From conflict to Collaboration

Executives Education Program, General Management/Finance/In Part Time With My Professional Activities

Activities and Societies: Jacky BOUDEVILLE & Christophe THIBIERGE as Strategy & Management/Finance Professors and Program Directors.

Bac + Iii, It Project Management

Bac+Ii, It Technology And Consulting

Education record

Air Force - In It Dept

Education record