Jean Christophe Figuiere Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Leading Change the Bank activities for Custody and client Front end application portfolio. Vendors and in-house built solutions, providing financial services to RBC IS Business lines and Clients. Changing the delivery approach and collaboration model with our business partners for RBC IS Custody applications from waterfall iterative to POD's based organization leveraging Agile principles. DevOps capabilities enablement (based on UCD, GitHub, Jenkins, SonarQube, Helios) as… Show more Leading Change the Bank activities for Custody and client Front end application portfolio. Vendors and in-house built solutions, providing financial services to RBC IS Business lines and Clients. Changing the delivery approach and collaboration model with our business partners for RBC IS Custody applications from waterfall iterative to POD's based organization leveraging Agile principles. DevOps capabilities enablement (based on UCD, GitHub, Jenkins, SonarQube, Helios) as DevOps Champion for RBC IS in 2020, 2021 and 2022. A total of 61 applications DevOps enabled, including Mainframe area. Data Lake migration (Hadoop, Hive, Nifi, Spark) as new technology stacks for reporting datalake. Cloud migration for Java based applications. From Front-end/Web applications servicing our Clients to back-end custody systems interacting with Shareholders and Fund accounting in house and vendor solutions. Within a technical landscape including also web based applications, mid-range UNIX systems, mainframe legacy systems in-house and vendor solutions. With the support of >100 internal and international, on-shore and off-shore vendor team members, located in North America, Europe and Asia-Pac. Show less

Toronto, Canada Area

Toronto, Canada Area

Responsible of IT Service Operation for the IT organization of RBC Investor &Treasury Services in Canada:• Production deployment of new IT applications, releases, patches, • 1st and 2nd line IT production support including client facing first line support for around 4 000 tickets per month • IT Incident and problem management • Involve supporting 6000 global internal end usersReview, approve and deployed all new IT production changes (new applications, releases… Show more Responsible of IT Service Operation for the IT organization of RBC Investor &Treasury Services in Canada:• Production deployment of new IT applications, releases, patches, • 1st and 2nd line IT production support including client facing first line support for around 4 000 tickets per month • IT Incident and problem management • Involve supporting 6000 global internal end usersReview, approve and deployed all new IT production changes (new applications, releases, patches and emergency fixes). Average of 155 IT changes deployed to production per month (emergency fixes, patches, releases, new applications) for a total of 1 866 changes deployed into production last year.Definition and integration of new IT services and IT solutions in partnership with the wider CIO teams and Business teams (IT Project teams, Information Security, Service providers, Business unit, Risks & Compliance) Execute organizational strategic plans within specific areas of the IT Service Delivery for Canada and support the global IT Service Delivery Management plans. 139 applications supported, 144 different types of IT services for a total of 3292 service occurrences referenced in the Service Catalogue.Align objectives and initiatives with the global organizational Business Plan, Key Performance Indicators for Canada and support the global IT Service Delivery Management plans.Ensure that all processes are aligned with other RBC IS main locations (London, Luxembourg and Kuala Lumpur) Create, adjust SLAs related to IT services delivered to BusinessProduce quality reports/KPIs (Daily/Weekly and Monthly incident and quality reports)Technical environment supported with my teams: Mainframe/Unix Middle range servers/Windows /MQSeries/ BO/BODS/Apache/Tomcat/Java/IIS/Oracle 10 and 11G/SQL Server/WebSphereEmbrace, engage and support corporate strategies for overall business success Show less

Libreville, Gabon Area

Responsible for IT activities in services business covering 10 countries: Gabon, Congo, Cameroun, Benin, Equatorial Guinea, France, RDC, Madagascar, Ivory Coast, Sao Tome & PrincipeLed multicultural, global teams in pursuit of company transformations In charge of the design of the new IT Group strategy (Matrix organization)Developed and delivered the IT strategy plan for the new IT organization aligned with Business strategy and financial constraints (8 months of… Show more Responsible for IT activities in services business covering 10 countries: Gabon, Congo, Cameroun, Benin, Equatorial Guinea, France, RDC, Madagascar, Ivory Coast, Sao Tome & PrincipeLed multicultural, global teams in pursuit of company transformations In charge of the design of the new IT Group strategy (Matrix organization)Developed and delivered the IT strategy plan for the new IT organization aligned with Business strategy and financial constraints (8 months of analysis and assessment):--> Including business plan, roadmap, SWOP analysis, optional scenarios, cost saving objectives --> Allowing a better management of the IT employees skill-sets --> Allowing an annual decrease of the IT Budget of 1 400K$ Responsible of the IT Deployment/organization/recruitments for new subsidiaries (5 new locations in 2010/2011, DRC, Benin, Cameroun, Ivory Coast, Sao Tome & Principe) Managed IT Production support and IT operations for all business lines (1 630 users/11 000 clients)Promoted new versions of the core banking application (3 new major releases between 2010 and 2011)Vendor management (Local and international providers such Oracle, Bull, HP, SAP, Sonema) I negotiated through a call of tender a new global contract for all satellites data communications (VSAT System). It decreased the annual VSAT communication charges by 21% Management of DR sites/DR infrastructureTechnical environments supported by my teams: Unix/Apache/Tomcat/Java/Oracle/SQL Server/Firewalls & routers CISCO/ VSAT satellite technology/Fiber channel/SAN/NAS/Virtual servers/FSO (Laser Wireless communication technology)/VMware/VoIP Show less

Paris Area, France

Head of IT France (member of the French COMEX) and IT Senior Manager for Italy, Switzerland, Netherlands, Belgium, Hong-Kong and Singapore Provided leadership and coordination of the IT professionals in 7 countries including:--> Applications development, --> Applications integration, --> Production support, --> Budget management, --> DR plans, --> BCP plans--> Teams management:6 local heads of IT and two direct reports in France for a… Show more Head of IT France (member of the French COMEX) and IT Senior Manager for Italy, Switzerland, Netherlands, Belgium, Hong-Kong and Singapore Provided leadership and coordination of the IT professionals in 7 countries including:--> Applications development, --> Applications integration, --> Production support, --> Budget management, --> DR plans, --> BCP plans--> Teams management:6 local heads of IT and two direct reports in France for a total of 33 internal team members (number of contractors were depending on projects and changes to manage)Responsible for IT strategic planning across 7 subsidiaries and branchesLed IT contribution to business acquisition strategy in the branches and subsidiaries through active involvement in acquisition due diligence, planning and execution Developed staff for current and future needs including back-ups for 7 Subsidiaries & Branches positionsTechnologies supported by my teams: Unix/Linux/Windows Server/ Apache/ Tomcat/Oracle/SQL Server/SAN/NAS/Server/VMware/Java/ SQL/CFT/XFB gateway/FTP/VoIP Show less

Paris Area, France

In charge of the IT strategy (IT architecture, IT organization, IT solutions)Deployment of new solutions for: services/products distribution in retail banking branches. New global financial repository solution, Front and middle office solutions implementation Head of Project «Bourse Esprit Ecureuil» – Financial innovation Award in 2005Projects management (up to 8 000 man/days - 10 millions euros)New IT organization design and deployment- Business alignment

Lyon Area, France

Software solutions for custody, settlement/delivery equity managementClient advisor for solution design and deployment

Paris Area, France

Asset management/Custody Project manager for new funds accounting solution implementation (OPHYR)Production support, maintenance, development for all internal & vendor solutions

Monaco

Business analyst for loan/mortgage IT solutions Business analyst for the migration of the custody solution from “Lyonnaise de Banques” to the CIC central solution

Leadership

Activities and Societies: - Leading in a digital age - Building resilience - Unleashing talent - Inclusive leadership With Deloitte.

Mentoring

Activities and Societies: RBC Women in T&O mentoring Circle Mentor for a group of 7 RBC mentees Organization of the mentoring sessions.

Agile Workshop

•…the drivers for the adoption of Agile Development •…the principles of Lean, Agile & Scrum •…the RBC Agile Management Framework, roles.

Agile Management Framework (Amf), Seminar For Senior Leaders

Organizational Leadership, Organizational Change Management (Ocm) - 6 Months Part Time Program

- Sponsorship planning - Stakeholders analysis - Impact assessment - Resistance management

Organizational Leadership, Prosci Certification Program

- Change management overview - Psychology of change - Change management process - Preparing for change - Managing change - Reinforcing.

Human Resources Development, Reaching Mastery Cohort Program - 1 Year Part Time Program

Learning Program modules - Coaching Essentials - Communication: Influence and Listening - Shapes the Future - From conflict to Collaboration

Executives Education Program, General Management/Finance/In Part Time With My Professional Activities

Activities and Societies: Jacky BOUDEVILLE & Christophe THIBIERGE as Strategy & Management/Finance Professors and Program Directors.

Bac + Iii, It Project Management

Bac+Ii, It Technology And Consulting

Education record

Air Force - In It Dept

Education record