Sr. It System Engineer
CurrentManaging and maintaining Microsoft Office 365 applications and services, including Exchange, SharePoint, One Drive and Teams.Setting up Microsoft Office 365 user accounts, managing licenses and permissions, configuring security settings, and troubleshooting technical issues.Specific permissions can be assigned to individual users or groups based on the organization's needs.Implement and manage Office 365 tenants, including user accounts, licenses, and security groups.Deploy Bitdefender GravityZone in the organization's environment, ensuring proper configuration and integration with existing systems.Configure policies for antivirus, antimalware, firewall, and other security modules based on organizational security requirements.Monitor and manage security incidents detected by Bitdefender GravityZone, including malware detections, suspicious activities, and policy violations.Implement and enforce security policies to protect endpoints, servers, and virtual machines across the organization.Managed and configured Nagios and Xymon monitoring systems to track network performance, server health, and application uptime.Integrated Nagios and Xymon with alerting mechanisms, streamlining notifications for critical incidents and improving response times.Deploy and configure sipXcom servers and services according to organizational requirements. This includes setting up SIP trunks, extensions, dial plans, and integrating with other communication systems.Deployment of Lansweeper in the organization's network environment, ensuring proper installation and configuration of the Lansweeper server and agents.Maintain an accurate inventory of IT assets (hardware and software) using Snipe-IT's asset tracking capabilities.Proficient in configuring and troubleshooting Mac devices, including iMacs and MacBooks, to ensure optimal performance.Expert in using macOS Migration Assistant to efficiently transfer user data, applications, and settings between Mac devices.