Irene Tollinger Email and Phone Number
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I love to untangle thorny problems in mission-driven domains like NASA, healthcare, political tech, and now prop tech. As a designer and leader, my superpower is envisioning and building a human and technical system from 0 to 1.
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Co-Founder - Engineering, Product, And DesignAcre Jul 2021 - PresentRaleigh-Durham, Nc, Us
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Chairman Of The BoardBluelink (Acquired By Civitech) Jul 2021 - Dec 2021Washington, Dc, Us -
CeoBluelink (Acquired By Civitech) Apr 2020 - Jul 2021Washington, Dc, UsSolving a core challenge in political tech to flow data across tools (think Zapier + Segment) improving efficiency and the voter/supporter experience. Grew from zero to 45+ customers between June and November 2020 with a focus on voter registration and vote by mail. Flowed data for 20% of state parties as well as campaigns and movement groups (SEIU, Sunrise Movement, Patagonia, Protect Our Winters, Block Power, and many more). Looking ahead to helping users win and drive change in 2022 and beyond by supporting non-technical teams and tech vendors so that they can focus on their programs and products (not pipes).
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Design & Product Advisor - Vx2020Higher Ground Labs Nov 2019 - Apr 2020Chicago, Il, UsVolunteer Experience 2020 is a social impact fund aimed at elevating design and usability excellence for companies building tools for volunteers in the progressive space. -
Senior Director Of ProductCollective Health Dec 2017 - Jul 2019San Francisco, California, UsCollective Health works to reimagine health benefits from the ground up for members and employers.Led 5 scrum teams (60+ people including engineers, designers, and PMs) focused on automating core processes to dramatically increase operational efficiency and accuracy in claims processing, payments, and permissions. Multiple innovations that increased efficiency from 10% to 80% across processes. Core technologies enabled funding round (205M from SoftBank). -
Director Of OperationsCollective Health Aug 2015 - Nov 2017San Francisco, California, UsProject managed engineering team to release v1 and implemented service design workflows for go live (from 150 users to 30K) on Jan 1st 2016.Built a team to run health plan operations from scratch. Grew the team to ~65 people within 1.5 years. Managed many transitions from peer to manager. Established and iterated on organizational design to optimize for systems level thinking, ownership, small group innovation/experimentation, and deep knowledge.
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Assistant Division Chief, Human Systems IntegrationNasa Ames Research Center 2011 - Aug 2015Moffett Field, California, UsEstablished the design/HCI capability for NASA across multiple roles. Led the shift from traditional requirements writing to a user-centered process. Responsible for the Human-Computer Interaction Branch with a budget of 6M and 35+ staff providing 15+ software products to missions including International Space Station, Exploration Systems (NASA’s new vehicle program), Mars Science Laboratory, White Sands Test Facility, and others. Responsible for direct and indirect people management, winning and launching new projects, maintaining high availability systems, advocating for the work with upper management, and managing budgets. -
Project LeadNasa Ames Research Center 2007 - 2011Moffett Field, California, UsLed a cross-disciplinary team of designers, developers, testers, and system administrators to design, build, test, release and iterate on web applications for complex mission data. Expanded core product into multiple areas, led creation of multiple new products, and scaled infrastructure for 24/7 high availability needs. Responsibilities included direct people management, design strategy, development approach, resource planning, and recruiting.
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Product ManagerNasa Ames Research Center 2005 - 2007Moffett Field, California, UsLed a team developing new products to support in-flight anomaly resolution and related data sets. Started with one mission and was adopted broadly across missions. Responsibilities included participating in and overseeing: user research, design, development, deployment, and gathering user feedback.
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Ux DesignerNasa Ames Research Center 2003 - 2005Moffett Field, California, UsWorked on the design of multiple software projects used by scientists and engineers on the Mars Exploration Rovers Mission. Projects ranged from a whiteboard built on large touch screen displays to a web UI for enabling users to specify science constraints to an automated scheduling engine. Performed user research, explored multiple design alternatives/wireframing, wrote specifications for developers, ran usability tests, provided mission tech support and collected a broad set of data on scientific collaboration during mission operations.
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Early Product Design (Consultant)Cellfire 2005 - 2007San Jose, Ca, UsDeveloped mockups and designed the prototype used to secure seed funding, Created the design language and navigation for a pre-iphone coupon app that ran on 100+ J2ME phones. Conducted initial user research and consulted part time in the areas of user research, interaction design, and usability evaluation.
Irene Tollinger Skills
Irene Tollinger Education Details
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Carnegie Mellon UniversityHuman-Computer Interaction -
Vassar CollegeAnthropology
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University Of OxfordJunior Year Abroad (Lady Margaret Hall)
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Flintridge Preparatory School
Frequently Asked Questions about Irene Tollinger
What company does Irene Tollinger work for?
Irene Tollinger works for Acre
What is Irene Tollinger's role at the current company?
Irene Tollinger's current role is Co-founder Engineering, Product, and Design at Acre (ex NASA and Collective Health).
What is Irene Tollinger's email address?
Irene Tollinger's email address is ir****@****asa.gov
What is Irene Tollinger's direct phone number?
Irene Tollinger's direct phone number is +165076*****
What schools did Irene Tollinger attend?
Irene Tollinger attended Carnegie Mellon University, Vassar College, University Of Oxford, Flintridge Preparatory School.
What skills is Irene Tollinger known for?
Irene Tollinger has skills like Human Computer Interaction, Contextual Inquiry, Heuristic Evaluation, Usability Testing, User Centered Design, Human Computer Interaction, User Experience, User Interface, User Experience Design, User Research, Web Applications, Usability Engineering.
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