Itoro Aka

Itoro Aka Email and Phone Number

Cluster IT Manager @ None
Itoro Aka's Location
Nigeria, Nigeria
About Itoro Aka

I am passionate about IT and Telecom as a whole with further emphasis on Customer Support,Products/Applications Development. I also possess STRONG communication skill and people Management Skills. I have 15+ years cognate experience in the IT and Telecom Industry in Nigeria, where I have displayed utmost sense of responsibilities in handling tasks and managing people. I have managed different teams in the Telecom and IT environments across organizations with strong ability to aggregate interest and exceed targets with my team. I am goal-oriented personality.Specialties: - Proficient in Microsoft Applications - Proficient in Database Management- Proficient in Systems Administration- Proficient in Systems Supports- Products/Applications Management- Products/Applications Development- Proficient in Linux and Unix - Training and Development- Strong Presentation Skill- Team Leadership- People Management- Expert of IT budgeting, Program / Project implementation Project, Budget management, AMC Management.- Enterprise Infrastructure Management- IT Strategic Management- IT Asset Management- IT Operations Control- Risk Analysis & Management- Help desk Management

Itoro Aka's Current Company Details
The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, AL Messila, A Luxu

The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, Al Messila, A Luxu

Cluster IT Manager
None
Itoro Aka Work Experience Details
  • The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, Al Messila, A Luxu
    Cluster It Manager
    The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, Al Messila, A Luxu
  • The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, Al Messila, A Luxury Collection Doha
    Cluster It Manager
    The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, Al Messila, A Luxury Collection Doha Sep 2024 - Present
    Doha, Qatar
  • Marriott Hotels
    Director Of Information Technology
    Marriott Hotels Jul 2023 - Oct 2024
    Lagos State, Nigeria
  • Marriott International
    Multi Property It Manager
    Marriott International Jun 2017 - Jul 2023
    Owerri And Benin
  • Huawei Technologies
    Software Engineer
    Huawei Technologies Dec 2015 - Aug 2016
    Responsibilities: In-charge of daily operational task (systems and product wise) of Infox-AAA (Radius Server),IPCC and CRBT Servers for Visafone Nigeria Project Carried out the maintenance of the Huawei Infox-AAA, IPCC and CRBT server (Authentication, Authorization and Accounting) on the Visafone Nigeria Network. Support Visafone Data team in resolving data related issues. Support Visafone Customer care team in resolving call center related issues.  Support Visafone VAS team in resolving VAS related issues.  Provide technical support to the Visafone IT team IPCC related issues.SPECIALIZATIONS, SKILLS AND STRENGTHS Good knowledge of Sun Cluster system using Solaris. Sun Solaris commands and applications General UNIX commands and applications Excellent knowledge in general administration of Linux environment. Highly Knowledgeable in GSM and CDMA technology. Database Technologies management -Oracle, Microsoft SQL Server, MySQL, Operating Systems like Windows XP and Server 2003, Languages like Transact-SQL, PL/SQL, HTML Excellent knowledge of Microsoft Office application such as Ms Excel,Word,Power Point, Visio etc
  • Visafone Communication Limited
    Specialist Data Services
    Visafone Communication Limited Aug 2008 - Nov 2015
    - Development and formulation of roll-out strategy for new data products.- Program Management of all Data projects as approved by Management. This typically involves generating service specifications, service development, business process design and implementation, marketing communications development through to service launch.- Work in conjunction with pricing unit in the preparation of financial business case for all products, in order to ascertain the financial viability of all Data projects, and to ensure that all launched products meet expected margins.- Ensure that launched Data product meet quality assurance as well as revenue assurance standards.- Source for vendors and oversee implementation of platforms and solutions for data services.- Report on product performance, development of promos and campaigns to stimulate data services uptake.- Present new products and services ideas to Visafone’s management for concurrence.- Conduct trainings on new data products for new and existing staff members.- Motivate team and ensure unit’s deliverables are met.
  • Visafone Communications Limited
    Supervisor,Customer Care Backoffice
    Visafone Communications Limited Apr 2008 - Aug 2008
    Supervisory Role Day to Day running of Visafone Ccbackoffice. Generation of Daily, Weekly and Monthly activation report to management Periodic review of Visafone Customer Care operational policies, processes and procedures Audit spot check reports.Service Provisioning Provisioning of CUG, VPN and Postpaid using Huawei CCBS application. Provisioning of internet on RUIM cards and Modem using Huawei AAA. Provisioning of VAS product on RUIM cards such as FAF, CRBT.Technical Support Customer care 1st/2nd tier support services Programming of Fixed wireless terminal (FWT). Programming and Configuration of Hand held devices(e.g. Moto Q and N75)Project Testing and Implementation new Visafone products such as Visafone OCS/CCBS billing system and Visa Internet migration.
  • Negris Limited
    It Officer
    Negris Limited Feb 2007 - Mar 2008
    Design, Installation Configuration Of Various Kinds Of Networks. Configuration Of Wireless Radios, Brouters And Routers.e.g Cisco, Proxim, Orinoco, Wave, Speedlan And Linksys Product Amongs Others. Installation, Configuration And Administration Of Linux Based Server For: Local Dns Server, Proxy Server, Cache, Mail Server, Web Server, Ftp Server, Routing And Gateway. Installation, Configuration And Administration Of Windows 2000 Professional, Windows 2000 Server, Windows 2003 Exchange Server, Windows 2000 ISA Server. Using Network Monitoring Tools: Whatsup Gold, Iptraf
  • Crystal Network
    Network/System Administrator
    Crystal Network Feb 2003 - Jan 2007
    • Server Administration and Network Management Using Linux (OS) as Web, Mail and Gateway Proxy Server.• Establishing Base Stations for Wireless Distribution of Internet Access.• Very Small Aperture Terminal Installation.• Deploying Of Wireless Link for Internet Access.• Configuration Of Wireless Radio Equipment, Router And VOIP Gateways• 1st and 2nd tier support services (Ability to configure, upgrade, repair and relocate computer workstations, software and print devices, Perform software and hardware configuration across several platforms, Provide support to users with LAN/WAN issues)

Itoro Aka Education Details

Frequently Asked Questions about Itoro Aka

What company does Itoro Aka work for?

Itoro Aka works for The Ritz-Carlton, Doha , Sheraton Doha, Sharaq Village, Doha, Al Messila, A Luxu

What is Itoro Aka's role at the current company?

Itoro Aka's current role is Cluster IT Manager.

What schools did Itoro Aka attend?

Itoro Aka attended University Of Uyo, Command Day Secondary School Ojo.

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