Patrick Bender Email & Phone Number

Zurich, CH

Zurich, CH

New York, NY, US

Zurich, CH

Burbank, CA, US

• Supported daily payment operations for the TWDC’s DWSS Team. That encompassed payment processing, fraud, and dispute data analysis to garner insights for internal & external stakeholders that systematically reduced.
• Maintained & developed weekly/monthly payment dashboards for internal & external teams with custom data visualization metrics to identify the overall health of DWSS (Disney+, Hulu, & ESPN+).
• Actively reviewed and analyzed inbound chargeback claims to identify fraud attacks against TWDC in order to recommend fraud modelling adjustments to reduce overall chargeback claims.
• Monitored credit card fraud in order to identify new attack vectors against Disney and collaborated with internal stakeholders for recommended steps to mitigate losses.
• Performed custom AD-Hoc data analysis and provided executive synopsis overview of identified insights.
• Periodically evaluated system tools and vendors to reduce chargeback claims against TWDC.

Does your company and or business have a Fraud problem? Too many chargebacks, identity theft, RMA fraud, mail fraud, and or social engineering attempts to obtain sensitive internal or customer data? Well at Bender Solutions we are here to help. We provide a free 30 minute consultation to any company or business that needs assistance with creating or.

San Mateo, CA, US

• Conducted fraud investigations related to sales fraud, credit card fraud, mail fraud, and e-discovery forensics. Partnered closely with law enforcement and other internal departments to investigate fraud. Trained and.
• Founded and developed GoPro’s Anti-Fraud Department through quantitative metadata analysis.
• Served as point-of-contact for incident-related to fraudulent activity to the Legal, Information Security, Brand Protection, eCommerce, and Finance departments.
• Designed and implemented new programs within GoPro to reduce cyber crime as a whole.
• Saved $10.7M raw MSRP in fraud-related activities regarding credit card fraud and risk management agency fraud prevention.
• Periodically evaluated system tools, OSINTs, SaaS, and policies to keep our fraud prevention program efficient and recent with new fraud trends.

San Mateo, CA, US

Excelled in customer facing troubleshooting and support for all areas of the company. This included but was not limited to the following: 360 VR, GoPro Studio, Video Production, Camera Support (all models), Drone Support, System Analysis (Mac, Windows, and Linux), Mobile Software Support, and Video Conversions and applications. Educated and enabled.

• Currently a active independent Stock Photographer among 10 Stock Photography agencies to distribute my content worldwide. The equipment utilized is as follows: Hardware:
• GoPro Cameras
• Nickon 1 J5Software:
• Adobe Creative Cloud Suite
• GoPro Studio | Quik
• Camtasia (video editing software) Sample work may be found in the links below: https://www.bigstockphoto.com/search/?contributor=benderphoto https://www.dreamstime.com/fenderbender002_more-popular-photos_pg1.

• Delivered technical support for issuing reprograms and API integration in merchant-based point of sale (POS) systems for acceptance of electronic payment options. Managed call flow and responded to technical support.
• Partnered closed with First Data Merchant Services, Chase Paymentech, Secure Payment Solutions, Global Canada, Apriva, Authorize.net, Cybersource, and ProfitStars in programming electronic payment architecture for.
• Increased productivity of team members by sucessfully documenting standards of procedure and troubleshooting documentation for common and complex issues.
• Trained customers on revenue deposits for all matters of payment methods for financial accounting purposes.
• Adjusted and customized BIN ranges (VISA, AMEX, Mastercard, and Discover) for merchants according to theirrequests and profiles.

Menlo Park, CA, US

• Services Rendered to:
• PayPros
• Atmel Corporation