I bring knowledge of system troubleshooting, network management, software installation, and hardware upkeep as an experienced desktop support engineer. I have a passion for providing frictionless technological experiences. I am mostly concerned with developing my skills and expertise in IT as I work towards my B.A.I am mostly concerned about developing my IT-related abilities and expertise. While working at the EdTech platform Safalta.com, I gained experience organizing Zoom online classes, configuring routers, providing remote desktop support, and configuring computer workstations and laptops for docking stations.After working in this fast-paced workplace for a year, I have developed a solid foundation to address technical problems and provide excellent user support.As a computer hardware and networking professional, I hold a certification from Jetking Institute from 2022.. This certification has given me the knowledge and skills to handle challenging hardware and networking issues. I plan to work as a network engineer in the future, where my interest in technology and analytical skills will be used to build and manage reliable networks.Because I speak Hindi and English well, I can interact with a variety of teams and clients. If you're looking for a proactive, meticulous professional to assist you with your IT needs, I would be delighted to speak with you. I look forward to discussing how we can collaborate to support your organization's success.