Ken Santiago Email & Phone Number

Central Luzon, Philippines

- Create, migrate and maintain all virtual servers using Vcenter (VMware).- Manage and maintain wifi system across the ship (Huawei System).- Manage and maintain all cisco switches of the network.- Manage and maintain system windows based servers such as Domain server, Exchange 2016, DHCP and GPO.- Configure and manage Micros Simphony System for POS devices.- Backup the systems and servers daily and monthly using Symantec Exec backup (Tape Drive).- Install, configure and maintain software and hardware systems.- Backup, upgrade and manage DRS System (Linux based) in casino daily.- Maintain and troubleshoot Fidelio Systems.- Setup and configure Casino Management Systems in PC.- Setup Ship Shore Link connection between Ship and Port Terminal.- Modify users in Micros System and Fidelio System.- Maintain and assist to troublshoot network system (Cisco based).- Monitor and maintain anti-virus system across the ship (Trend Micro)- Test all the wifi connections for guest and crew as part of daily routine.- Setup and Configure TU3 devices in casino and install necessary applications (CMS, TrendD,)

Bldg. A, Sm Central Business P Bay Blvd. Brgy. 76, Pasay, Metro Manila, Philippi

- Ensure network connectivity throughout a company's LAN/WAN infrastructure- Back-up and maintain/ monitor servers using NetBackup.- Monitor servers and system's performance using OP Manager.- Cloning/ Create and Configure servers in VMware Vsphere (Linux and Windows Server)- Configure and Monitor web security Cisco Ironport.- Setup security policies for users.- Add/ Delete/ Edit Active Directory ID and Group Policies.- Administering and configuring Linux servers (Red Hat Linux Enterprise)

Dammam, Saudi Arabia

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.- Maintain database by entering data.- Maintain daily performance of computer systems- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems- Install, modify, and repair computer hardware and software.- Install computer peripherals for users.- Server maintenance- Setup computer network- Gain feedback from employees about computer usage.- Respond to email messages for employees seeking help- Configuring Avaya Phone/ Nortel Line- Setup and configure CCTV camera- Configure and maintaining windows server 2008 R2 Edition- Configure and maintaining of Microsoft Dynamics AX12

Roxas Boulivard, Manila, Philippines

Installing and configuring computer hardware operating systems and applications; Monitoring and maintaining computer systems and networksTroubleshooting system and network problems and diagnosing and solving hardware or software faults.

Eugenio Lopez Street(Rmh) Quezon City, Philippines

-install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person-monitor and maintain the computer systems and networks of an organization.