Dedicated to optimizing IT landscapes, I specialize in overseeing IT Controls, Information Security, Vulnerability, Risk and Internal Controls for application environments. With a strong foundation as a Project Manager and IT Service Management Professional, I bring 11 years of experience in Service Operations, Transition, and Process Compliance Management.My hands-on experience in Service & Operation Project Management, Change Coordination, and Technical Service Delivery reflects a blend of technical proficiency and strategic acumen. I excel in assisting organizations in managing process innovation through effective implementation, change management, and technology adaptation.In my current role, I focus on simplifying IT operations in the compliance space through strategic automations and leveraging cutting-edge AI technologies. By minimizing efforts with DIY tools, I navigate the complex landscape of risks, vulnerabilities, and internal controls to ensure robust compliance.𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬1. Holistic IT Governance: Steering IT controls, information security, internal controls, and managing risks and vulnerabilities across the application landscape.2. Innovative Compliance Optimization: Championing automation strategies to simplify IT operations and minimize efforts through DIY tools in the compliance space.3. Proven Project and IT Service Management Professional: Bringing 9 years of experience with expertise in service operations, transition, and process compliance management. Demonstrated hands-on proficiency in service and project management, change coordination, and technical service delivery.4. Strategic Innovation and Relationship Management: Possessing a robust technical and business acumen, specializing in assisting corporate endeavours for process innovation. Accomplished in general control management and adept at maintaining strong client relationships, ensuring client satisfaction through implementation, change management, and technology adaptation.