- Identify and find solutions for complex data issues between reports, user interfaces, and relational databases - Lead without authority by initiating communication and working with internal and external business partners to identify business needs and to ensure the success of products and departments, and teams- Developed compliance and quality reporting in line with HEDIS and NCQA measures for care management teams in effort to increase STARS ratings - Develop ad-hoc reports for external business clients using Teradata SQL, MS SQL Server, DBeaver, SAS Enterprise Guide to support business development - Collaborate with business partners and product owners to develop and maintain dashboards and report dossiers using MicroStrategy, Microsoft Power BI and Tableau- Collaborate with product owners and data analysts to develop new database tables and solutions to help streamline and facilitate easier data mining processes- Automate SQL queries and file transfers using Python- Manage report automation and department queries using MobaXTerm- Manage incoming tickets, requests, and workflow using ServiceNow and Agile methodology- Create and maintain report and onboarding documentation using Confluence as a resource for other analysts

- Managed all pharmaceutical communication lines between ReUnite Rx and the patients, clinics, and pharmacies- Generate PDF and MS PowerPoint training material and presentations for internal and external use- Review and investigate pharmaceutical claims data for over 30 individual pharmacies to help ensure accurate reconciliation - Regulate the processes and ensure quality of all data and technology programs- Gather and produce large data reports using Excel, Jupyter, Python, SQL queries in Oracle database, and other various data collecting methods- Maintain pharmacy technician license, knowledge of HIPPA compliance, pharmacy and clinical practices, and drug processes

-Verify and check-in members using the fitness studio's membership system.-Assist with new member sign-ups and inquiries about membership options.-Answer phone calls and emails promptly, providing information about classes, schedules, and membership policies.-Handle member requests and concerns, escalating issues to management if necessary.-Liaise with fitness instructors and management to ensure smooth class operations.-Ensure the front desk area and lobby are clean, organized, and welcoming.-Perform both opening and closing duties

• Responsible for creating, changing and charging memberships• Assisted members check into current and future classes• Distribute and troubleshoot heart rate monitors before, during and after class sessions• Assist Coaches and Trainers with classes by demonstrating exercises and cleaning work out stations