I help Salesforce.com customers get the most out of their investment . And I do that by showing them how they can run a customer centric business that scales when powered by the world's best customer relationship management platform.I show management teams how to systemise their processes on to Salesforce, so they get full visibility of activity and the KPI's to allow them to properly manage their teams and make better decisions.I close the gap between business and technology by helping business leaders understand how Salesforce technology platforms can systemise and scale their business streams. I help Salesforce Admins think more like business analysts. I’m a Chartered Accountant and have honours degrees in business and finance from Rhodes University. But my career has always been in technology and as a developer, analyst and architect I’ve innovated and designed technology solutions for some of the largest companies in the world.I co-founded Glanton Solutions - implementing web and content management platforms for leading companies around the world. At Glanton, we believe in Contented Customers - and to deliver contented customers, service and quality are at the heart of everything we do. We are a close knit team with global reach and great experience. We are plugged in to the right networks to be able to staff up to meet project demands or to call in world class domain experts when needed. That’s how we can solve big problems as a small company. I have developed products sold to companies and governments around the world to manage user and customer identity. I believe that you need to give before you can get and I serve actively on a number of community bodies to drive the tech industry, in particular the Gold Coast TechSpace. Whereever possible I promote the Gold Coast as an ideal startup base - we have the startups, mentors, universities, proximity to Asia, eco-system, a supportive local government and of course the true silicon that attracts us all -beautiful beaches, sunshine and lifestyle.Keywords: salesforce, architect, strategy, entrepreneurship, project management, consulting, web strategy, web content management, security and identity, finance.