Arman Ali Email & Phone Number

I am a dedicated and results-driven Associate with expertise in online banking and a strong passion for delivering exceptional service.With a proven track record in handling diverse customer queries and providing tailored solutions, I have consistently achieved set SLA targets and desired metrics of quality and adherence. I possess excellent communication and listening skills, enabling me to effectively handle customer needs and build strong relationships.My experience includes working with global organizations, such as Teleperformance Global Services and Intelenet Global Services, where I successfully handled various banking-related queries, including commercial card payments, fraud and dispute, and online banking. I have also contributed to training A.I models for customer experience enhancement program, demonstrating my adaptability and eagerness to learn new technologies.Throughout my career, I have been recognized as a constant top performer, reflecting my commitment to excellence and diligence. With a self-motivated and can-do attitude, I excel in working both independently and as part of a cohesive team.Let's connect and explore how my expertise and drive for excellence can contribute to the growth and success of your organization.