Belal Uddin Email & Phone Number

Dhaka, Bangladesh

Key Responsibilities:- Perform analysis of existing application protocols and software tools to resolve the issues. Provide support to identify all issues and prepare appropriate documentation.- Plan and implement applications and configuration change procedures to ensure optimal quality assurance for all applications. Manage all production system and recommend ways to optimize performance.- Supervise all alerts related to application and system procedures and provide services proactively. Provide advanced application support to effectively utilize the system infrastructure and resources. - Interact with software vendors to provide the best solutions to business problems. Ensure compliance with all security measures in application development processes.

Dhaka, Bangladesh

Key Responsibilities:- Worked with existing Business Application features, enterprise server architecture, and database.- Participated in problem analysis meetings with clients, receives and initiates tickets/tasks from application users/clients.- Executed first-level investigation, troubleshoot, and respond to existing ticket/task.- Reviewed the impacts of business processes on the applications.- Assisted in post-deployment application testing.

Dhaka, Bangladesh

Project Name: 1. Retro Reflective Vehicle Number Plate and Vehicle Tracking2. Digital Registration CertificateKey Responsibilities:- Keeping all relevant parties informed of progress and any potential issues.- Maintain liaison with different government authorities and project representatives.- Developing project scopes and objectives involving all relevant stakeholders and ensuring technical feasibility.- Coordinating and following up regularly with the NOC team regarding various components (Web Application, Desktop Application, Hardware, Network issues) that contribute to smooth client service.- Dealing with staff & and clients regularly all over the country regarding technical issues as per requirement.- Conducting preliminary investigations into various technical issues from the Web Application and forwarding them to the Technical team for resolution.