Chris N. Email and Phone Number

Communicate with local businesses to address their technological needs.Analyzing a company's IT system and infrastructure.Diagnosing IT system problems, inefficiencies, and weaknesses.Planning a timeline for the completion of projects.Understanding a client's business needs.Implementing a technological solution to meet business needs.Analyzing and determining security threats.Providing advice on technology best practices.Collaborating with the technical in-house team to ensure familiarity with technology.Provide on-support and remote support when needed & on-call.Training staff to use the new IT system.Monitoring the success of IT solutions.Producing detailed reports on the efficacy of the technology

Develop and execute the company’s business strategies in order to attain the goals of the business.Provide strategic advice to the team n so that they will have an accurate view of the market and the company’s future.Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times.Oversee the company’s financial performance, investments, and other business ventures.Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.

Work in a cross-functional team to architect and engineer the most optimal cloud-based and on-prem solutions for the studio.Engineer and manage Identity and AccessManagement (IAM) solutions for the studio.Engineer and manage globally-distributed VDI solutions.Engineer and manage cloud and on-prem replicated storage solutions.Engineer and manage Windows software lifecycle management IaC (Infrastructure as Code) pipeline.Architect and manage cloud and on-prem solutions supporting the studio asset-management pipeline.Plan and operate the network, VPN, MFA, IPAM, DNS and Cert management solutions for the studio.Proactively monitor and troubleshoot systems engineering issues.Operate Spire's cloud platform and provide service owner support and participate in incident escalations.Administrator laptops, workstations, and cloud-based instances throughout the company.Stay current with industry trends, making recommendations as needed to help the organization innovate and excel

Provisioned new servers/environmentsGuaranteed that all environments/servers/services are being monitoredDesigned & improved systems and network infrastructuresConducted periodic auditing for services availability, backups, and securityGuaranteed that servers/services are up-to-date in terms of patchingCreated and maintained IT documentation and processesMaintained vendor and contractor relationsManaged local IT Support teams in Southern CaliforniaAutomated Processes to improve IT efficiency and workflows

Lead, manage, and executive global IT initiativesDefine global projects to improve efficiencyDefine IT SLA and improve processes and workflowsEnsure proper end-of-cycle of users' hardware and endpointsResponsible for office IT expansions and build-outs in North and South America Manage local IT Support teams in North and South America

Provisioned new servers/environmentsDeployed new services/appsGuaranteed that all environments/servers/services are being monitoredDesigned & improved systems and network infrastructuresConducted periodic auditing for services availability, backups and securityGuaranteed that servers/services are up-to-date in terms of patchingCreated and maintained IT documentations and processesMaintained vendor and contractor relationsManaged and led IT Administrators in North and South America offices

Managed IT team to set standards and integrity Designed & implemented strategic plans that align with business requirementsMaintained IT systems such as CRM, AX, Exchange, PDM, Active Directory, SAN, VOIP & WANEnsured information and technology training and support are extended to all users globallyManaged IT hardware & assets for all sitesProvided technical assistance and support for all sitesMaintained performance of workstations, servers & VMs for all sitesCreated & maintained IT Documentations for all sitesContinually improved team productivity and program management processesManaged global policies and procedures

Designed & implemented strategic plans that align with business requirements Maintained IT systems such as CRM, AX, Exchange, PDM, Active Directory, SAN, VOIP & WAN Ensured information technology training and support are extended to all users globally Managed IT hardware & assets Provided technical assistance and support Maintained performance of workstations, servers & VMs Continually improved team productivity and program management processesCreated & maintained IT documentations

Assisted users with technical issuesResearched, diagnosed, troubleshot and identified solutions to resolve customer issuesModerated and managed online communityResolved escalated casesDeveloped using HTML, CSS & Javascript