Duties & Responsibilities: Sponsorship● Meet or exceed corporate sponsorship revenue goals. Prospect, sell, activate and maintain corporate sponsorship and advertising partnerships for GMCSF concerts and special events. Regularly call on clients and make sales presentations away from the Chorus office. Exceed sponsor expectations in terms of service, benefits and overall value. ● Design sales proposals and presentations for potential corporate partners. Research, write and deliver successful corporate/corporate foundation grant proposals. Prepare advertising & sponsorship contracts and addenda and negotiate advertising and sponsorship deals with clients, while protecting the best interests of GMCSF● Work to coordinate the timely and accurate fulfillment of all aspects of contractual obligations including tickets, signage and other branding, and sponsor promotions● Foster and grow corporate partnerships through various means including direct contact, newsletters, partner gatherings and client entertainment eventsDuties & Responsibilities: Marketing● Meet or exceed ticket sales goals for concerts and special events. Develop and implement effective, multi-faceted ticket campaigns● Oversee the development and execution of all advertising and promotional efforts, including the supervision of marketing and public relations contractors. Generate a persistent media presence through solid public and media relations tactics. Coordinate the development and production of concert program books. Maintain the Chorus website in a manner that makes it powerful and effective● Police the organization’s brand and ensure that style guidelines are followed. Build brand awareness locally, regionally and nationally. Develop a firm knowledge of the organization’s operation and vision for the future. Participate in institution-wide planning & budgeting● Ensure the Chorus is represented at key regional events, meetings, festival, etc. Support member enrollment efforts and auditions

Marketing, Public Relations & Creative Design● Collaborate with Owner to articulate a consistent brand voice and image – maintain a visual style guide across the board. Provide written and creative marketing collateral design for print and web – including external & internal intranets, promotional material, press releases and in-house projects. Collaborate with 3rd party local and worldwide publications.● Bringing global attention to both the resort & spa through partnering with media (i.e. World of Wonder and the Emmy Award Winning RuPaul’s Drag Race which reaches approximately a million viewers with each episode)● Managing the social media marketing strategy; Execution of all social media activities - including writing and scheduling daily postings for Facebook, Twitter, Instagram, LinkedIn, YouTube and others. Provide Google & SEO analytics for campaigns● Identify the factors that shape hotel’s appeal to customers. Monitor customer reviews on websites or on hotel booking sites to identify the strengths and weaknesses. Develop in-house promotions, events and guest appearance weekends.Hotel & Spa Operations: Head of Guest Services, Front Desk and Security Teams● Oversee procedures, including reservations and financial transactions. Manage weekly shift schedules, vacation & time off, performance evaluations, payroll, appraise team’s performance and produce regular reports. Examine daily duties, assign tasks and check on progress. Endures team complies with all procedures.● Serve as “Manager on Duty” and provides other relief or back-up duties as needed at the hotel including front desk coverage. Provided tours for VIPs, vacationers, event planners, third-party vendors and others.● Primary point of contact for information technology applications & software for the day-to-day resort and spa operations. Manage technical projects from pre-proposal through conception, production, scheduling, resource planning, delivery and general project management.

Design and Distribution: Collaborate with Owner and VP of Hotel Operations to articulate a consistent brand image and maintain a visual style guide across the board. Partner with department heads to produce approved marketing collateral. Develop corporate brand and implement creative designs for various marketing materials including digital and print ads, emails, landing pages, newsletters, apparel, print collateral, and other e-marketing graphic assets including websites● Drafting, editing, and distribution of all internal communications.● Social Media Management to produce one online voice. ● Oversee print projects from the initial phase of reviewing client requirements to the final stages of production and distribution.● Distribution of materials to hotels, restaurants, spas and other amenitiesHotel Management: Responsible for overall direction, coordination, and evaluation of specialty LGBT lodging properties. Responsible for maximizing revenues, preparation of property budget and forecasts. Managed expenses. Monitored collection of in-house guest balances and direct bill receivables, commission payments by vendors. Promoted 100% guest satisfaction throughout the property● Trained new guest service agent department personnel and housekeeping. Phone and email communications of inquiry regarding rates and availability. Maintained a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans. Maintained cash handling procedures. Anticipated and intervened in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy. Developed service recovery procedures● Responded to all reviews on TripAdvisor, Booking.com, Expedia, Yelp and other social media websites. ● Extensive knowledge of the property management software (FrontDesk Anywhere)

General Manager of Grand Palm Plaza

Investment Management–Americas, JPMorgan Asset ManagementGraphic design ● Produce designs and copy layouts for marketing collateral: At A Glance, Insights, White Papers, Snapshots, Real Estate Quarterly and Annual Reports, Strategy Updates, client pitchbooks, web casts and screen shows. ● Produce graphic sketches for marketing collateral: headshot retouching and editing, creating illustrated charts and graphs for marketing collateral, formatting conference posters. ● Provide digital scanning; photography, producing CD copies of marketing collateral for conferences. ● Branding–sets size, color scheme, font style and template guides to achieve goals set for finished products. ● Working with sales, public relations and marketing departments to develop effective communications

Web designer and content layout specialist ● Provide web publishing and project support for all web sites, including external internets, internal intranets, promotional sites and miscellaneous interactive projects for the retail and institutional sales and marketing teams. ● Manage web bases projects from pre-proposal through conception, production, scheduling, resource planning, delivery and general project management. ● Layout content using web branding guidelines, keep sites current through timely cleanups and archiving content as appropriate; adheres to specific branding guidelines. ● Assist in managing service partner relationships

Graphic and Web Designer ● Provide content management support: upload content on intranet and internet systems; make incremental improvements to the way information is organized and accessed; edits and proofread content; ● Assist intranet content owners to understand user traffic through monthly reports and usability; help train content owners create, design, edit and upload files to appropriate sites on the web ● Monitor the look-and-feel of different web components; keep sites current through timely cleanups and archiving content as appropriate; adheres to specific branding guidelines ● Liaisons with corporate technology team and business units in regards to issues around content management tools and marketing databases. ● Create and edit client presentations, design templates & conversions, newsletters, charitable ads, tabloids, web casts, posters, digital scanning; photography, CD burning and marketing projects

Administrative Assistant for the Marketing Department for JPMorgan Private Bank