Michael Russo Email & Phone Number

Hudson, Ohio

Provide a seamless customer experience across multiple platforms. Additional responsibilities include working with supply chain, transportation and warehouse operations with a strong focus on ODR, account health and customer feedback.

Mentor, Oh

Improve North Coast's position in the marketplace through direct customer contact and increased sales in the area of parts, service and rental.

Charlotte, Nc

Responsible for administration/configuration/operation/training of Survey’s CRM platform. Additional duties include providing on-going improvements to CRM software and providing analytics, marketing materials and sales reports to Survey’s managing partners.

Charlotte, North Carolina Area

Manage marketing and branding through graphic design, social media, email marketing and SEO. Also Administrator of the company's customer relationship management (CRM) software: Sugar.

Greater Chicago Area

Responsible for developing content for What Culture's digital and social media channels; as well as assist the director with on-location video shoots as the Producer.

Chicago, Il

Responsible for creating, proofreading, and self-editing content on CTA's various social media channels. Also responsible for responding to CTA's audience and monitoring customer issues that arose on social.

Greater Chicago Area

Responsible for creating, producing and over-seeing the editing of short-form digital video content. Duties also include guiding associate producers and production assistants during field and studio shoots; as well as working with talent.

Joliet, Il

Coordinated the sale of warehouse products by working with sales reps, multiple vendors and installers during the complete sales cycle. Additionally provided information to the sales department regarding completed projects for monthly sales forecasting.

Schaumburg, Il

Managed sales orders and acted as liaison between the sales rep and customer. Also worked with 3rd party manufactures to ensure customer expectations were met. These duties also include providing administrative support for account managers.

Woodstock, Ga

Produced internal & external corporate video productions from conception to delivery. Duties include casting, scheduling, hiring crew, and acting as liaison between executive producers and client to ensure that assigned projects are delivered on schedule and within agreed upon creative direction.

Greater Atlanta Area

Worked under the direction of the executive producers; supervising multiple producers and staff (sound designers, graphics artist, video editors) in the creation of various video productions. Duties also included logging stock video.