Khaled Omar Email & Phone Number

Egypt

- Lead and supervise the Program Manager and Scrum Master pools - Capacity planning for both pools, recruiting, hiring, off-boarding, and promotions - Professional development and mentorship of the PM and SM pools - Plan and organize trainings on program management and scrum master methodologies and new technologies. - Ensure that PMs and SMs are implementing Program Management and Teamwork policies - Perform regular audits, analyze results, and take corrective and… Show more - Lead and supervise the Program Manager and Scrum Master pools - Capacity planning for both pools, recruiting, hiring, off-boarding, and promotions - Professional development and mentorship of the PM and SM pools - Plan and organize trainings on program management and scrum master methodologies and new technologies. - Ensure that PMs and SMs are implementing Program Management and Teamwork policies - Perform regular audits, analyze results, and take corrective and preventive actions to ensure full compliance - Lead monthly retrospectives to review KPIs for each program - Ensure program-level delivery of Budget, Schedule, Billable Utilization, Budget Utilization, and Process KPIs. - Constantly increasing billability of the PMO department - Contribute to company-wide strategic planning - Defining and achieving PMO organization strategic goals. - Plan and maintain program capacity needs and budgets- Work closely with Engineering, Talent Acquisition, Account Management and Business Development departments to allocate capacity to program needs. - Contribute to the quality of delivery Show less

Cairo, Egypt

Responsible for the project teams, project delivery, implementation and integration of different 3rd party applications owned by various vendors within the Digital Healthcare BU● Manageandleadateamincluding Project Managers, business analyst/Product Owners, Architects, Infra structure and subject matter consultants to deliver successful projects maintaining high customer satisfaction and high product quality.● Responsible for building, running and continuously improving the… Show more Responsible for the project teams, project delivery, implementation and integration of different 3rd party applications owned by various vendors within the Digital Healthcare BU● Manageandleadateamincluding Project Managers, business analyst/Product Owners, Architects, Infra structure and subject matter consultants to deliver successful projects maintaining high customer satisfaction and high product quality.● Responsible for building, running and continuously improving the end-to-end delivery model for UHI by continuously standardizing the best practices and tools for project execution and management● Maintain customer project portfolio, understand the business issues, chalenges of client's projects, suggest areas of improvement and resolve any issues or problems that hinder work process.● Accountable for the customer satisfaction and responsible for Customer Service Improvement Plans and Crisis management ● Holds regular review meetings with Senior Leadership to facilitate communication and develop standardized progress reports and metrics reporting for senior management &customer● Participate and contribute in presales activities Show less

Cairo Governorate, Egypt

• Direct manager of Program Managers and Project Leaders in the department • Providing leadership and guidance to coach, motivate, and lead project leaders to their optimum Performance levels and career development.• Set the employees pre-rating, bonus, & salary for the direct report.• Perform appraisals interviews for direct reports and plan career path development.• Follow up on the projects as per defined projects reporting mechanisms.• Review time sheets & attendance and… Show more • Direct manager of Program Managers and Project Leaders in the department • Providing leadership and guidance to coach, motivate, and lead project leaders to their optimum Performance levels and career development.• Set the employees pre-rating, bonus, & salary for the direct report.• Perform appraisals interviews for direct reports and plan career path development.• Follow up on the projects as per defined projects reporting mechanisms.• Review time sheets & attendance and employees issues and concerns.• Ensure projects are run on time and with the agreed upon budget and scope. • Responsible for Projects agreements. • Train and coach Project Management Team. • Follow up with Project Management Team on open actions. • Support and direct Project Management Team on projects decisions Show less

· Representing Product Line in Project Management Committee· Responsible for Product Line Project Steering meeting· Communicate with PMO office in the projects issues· Train and coach team members· Follow up with Team members on open actions· Support and direct Team members on projects decisions· Provide sufficient skillful project leaders for the project· Prioritize projects needs in my scope· Participate in A-SPICE assessments for selected projects·… Show more · Representing Product Line in Project Management Committee· Responsible for Product Line Project Steering meeting· Communicate with PMO office in the projects issues· Train and coach team members· Follow up with Team members on open actions· Support and direct Team members on projects decisions· Provide sufficient skillful project leaders for the project· Prioritize projects needs in my scope· Participate in A-SPICE assessments for selected projects· Escalate to Department Projects Head in the following caseso Issue with provided resource skills, performance or qualityo Conflict with projects technical decisions which may cause issues inthe projects Show less

1. Add customer value through understanding customer business domain2. Owns the project deliverables (i.e. Requirements specs, design document, schedule, code, etc.)3. Review deliverables in general including documents, and code4. Communicate with different parties i.e. graphic designer, technical writing to complete project.5. Request adequate human resources & hardware/other resources to achieve project completion6. Report to Engagement manager project status on a weekly… Show more 1. Add customer value through understanding customer business domain2. Owns the project deliverables (i.e. Requirements specs, design document, schedule, code, etc.)3. Review deliverables in general including documents, and code4. Communicate with different parties i.e. graphic designer, technical writing to complete project.5. Request adequate human resources & hardware/other resources to achieve project completion6. Report to Engagement manager project status on a weekly basis.7. Report to Division manager project status on a weekly basis.8. Communicate with EM and DM any change requests’ impact on cost, estimate and schedule.9. Review and approve time estimate developed10. Responsible for developing and tracking the project schedule11. Identify, Develop and Analyze project risks and create plans for integrating them12. Analyze and tracking bug count, closure rate, and rejection rate13. Measure project Effort weekly (actual vs. estimate)14. Measure project Time weekly (actual vs. estimate)15. Ensure team motivation to achieve required project deadlines, and complete deliverables16. Accountable for team efficiency, and utilization17. Conduct performance evaluations for the team members of the project18. Challenge employees capabilities, to insure development & growth19. Enhance team spirit20. Maintain prevailing company culture inside the project21. Align staff with corporate values22. Manage the implementation team (last project consisted of 25 resources: several Software Engineers, Quality Engineers, Technical Writers and Graphic Designers with different levels of seniority) Show less

Cairo, Egypt

Master, Business Aministration

Bsc, Computer Engineering