Specialize in Enterprise Content Management (ECM) solutions using IBM FileNet ECM tools. I have 10 years of relevant experience in the Banking & Financial Services, Insurance, Real Estate, and other sectors, where I have designed, developed, customized, configured, deployed, and supported various FileNet applications and solutions.I have extensive experience and skills in IBM FileNet P8, IBM Content Navigator(ICN), IBM Case Manager, IBM Enterprise Records(IER), FileNet Deployment Manager(FDM), IBM CMOD, IBM Content Collector(ICC) path creation, Java/J2EE, JavaScipt, IBM WepSphere application Server, ServiceNow, CyberArk,Jira, Rally, GitHub, Oracle, DB2, MS SQL, REST API, CE API etc. I have successfully delivered and managed multiple projects, ranging from workflows, pages, components, plugins, and records implementation, to production support, incident resolution, and software delivery. I have a strong client service background and customer relationship management, as well as excellent analytical, problem-solving, communication, and interpersonal skills. I am highly self-motivated and able to set effective priorities and meet deadlines. I am always eager to learn new technologies, troubleshoot technical problems, and find solutions.