Mickey G Email & Phone Number

Brooklyn, New York, United States

♦ Create and sell pieces of art and home decor inspired by queer life in Brooklyn.♦ Sell directly to consumers at local artist markets, including designing and setting up product display and driving sales through charismatic customer engagement. ♦ Create social media posts to promote new products and drive online sales.

New York, New York, United States

♦ Launched company's first business resource group♦ Influenced conversations around cultural competency, adeptly listening, motivating, and working with minority and majority groups, and served as a visible representation of diversity internally.♦ Designed, developed, and launched learning curriculum from LGBTQ+ 101 to intersectional identities: Advancing Change: Welcoming and Developing LGBTQ+ Allies, The Changing Landscape of Identity, and Beyond the Binary. ♦ Co-authored updated Workplace Gender Transition Guidelines and gained leadership involvement and buy-in; facilitated the process for stakeholder review and implementation. ♦ Facilitated and managed complex, sensitive group dynamics and ambiguity considering individual cultural perspectives.

New York, New York, United States

♦ Designed and oversaw execution of custom workflow solution for User Research in Salesforce, increasing visibility with account teams from 0% to 100% and eliminating business risk of outdated system that induced business disruptions in the past. ♦ Achieved 25% time efficiency gain on all User Research projects by collaborating with client service leadership to expand pool of pre-approved user participant invitees from 500 to 60K+.♦ Built enablement best practices model for specialty shared service teams, guiding teams to increase breadth of internal stakeholders benefiting from specialty skills; increase efficiency; improve cross-departmental prioritization; and ensure a clear understanding of successful outcomes. ♦ Drove change management by establishing and executing enterprise agility targeted communications strategy.

New York, New York, United States

Successful displacement campaign led to CIO appointment leading team of 5 project managers accountable for acquisition integrations. ♦ Simultaneously managed 4 complex mergers, built program management structure, and developed playbook. ♦ Identified operational bottlenecks, created workflow diagrams, facilitated team-led solution development, and drove iterative process improvement. ♦ Negotiated and mediated competing priorities with senior leadership to build consensus and manage expectations. ♦ Created progress metrics that led to major company decisions. ♦ Developed strong relationships with stakeholders across various business functions and seniority levels. ♦ Organized integration plans with deal team during highly sensitive period prior to deal signature. ♦ Managed mergers of 10 entities in 5 countries within 10-month deadline, assigning 400+ client contracts and consolidating 50 vendor relationships, employee benefits, and financial operations.

New York, New York, United States

Leveraged business development and process improvement experience to manage strategic initiatives for Global Head of Sales. ♦ Drove cross-functional team that designed competitor displacement campaign in response to changing market dynamics. ♦ Engineered campaign pipeline dashboard for leadership that led to $200M acquisition. ♦ Executed global shift to enterprise sales: developed processes for sales strategy analysis, planning, and reporting, maximized value of support teams, and managed executive communications. ♦ Built database tool to capture footprint and analyze growth and retention strategies.

Greater New York City Area

Inaugural business manager for New York Metro Partnership, which encompasses four offices (including the firm’s global headquarters) and 1200 colleagues. ♦ Process Optimization— Analyze business processes to identify, design, and implement solutions across diverse functions, geographies, and roles, including senior leadership. Overhauled client contract and compensation strategy processes to improve contract completion rate and invoicing timeliness.♦ Initiative Management— Translate monthly performance data into actionable reports for leadership; develop and execute plans for improvement and follow-up; communicate results and action plans to appropriate departments. Implemented new process to support teams in completing post-renewal client meeting reports, improving completion rate 103% in six months.♦ Training Strategy and Coordination— Develop comprehensive training strategy, including aligning training initiatives, developing leadership communication strategy, and creating mechanisms for follow-up to ensure longevity. Coordinated five training initiatives targeted at 300 colleagues each in Q1 and Q2 2015 spanning topics from compliance, operations/IT, and finance departments.♦ Management Routine Development— Collaborated with senior operations staff to create and design the first-ever company Office Handbook, which included newly formalized management routines for internal and client-focused processes, corresponding metrics, and resource guide.

Greater New York City Area

Directed responses to client RFPs for insurance and risk management services. Led more than 170 projects for new and at-risk global clients worth $100K to $2M. Successful proposals contributed $8.5M in revenue. Specialized in retail, wholesale, and pharmaceutical industries.♦ Promoted to Assistant Vice President in 2013 after establishing a proven track record of exceeding goals.♦ Project Coordination — Executed project plan and delegated assignments to technical teams of 5–20 colleagues. Consistently delivered superior work products while balancing 3–6 concurrent projects with tight deadlines. Communicated status and escalated risks and issues to senior leadership.♦ Technical Team Mobilization — Collaborated with subject matter experts to develop compelling value propositions for client- and industry-specific solutions. Negotiated resource allocations with management when faced with conflicting priorities. ♦ Executive Presentation Development — Facilitated development of high-impact, customized presentations with design team; organized and rehearsed teams of experts for competitive discussions with C-level audiences.