Muhammad Sodikin Email & Phone Number

Jakarta, Indonesia

Assisting Sales Representatives in answering technical questions posed by customers during outbound telephone calls and providing support to them as needed.Identifying potential customers through networking initiatives, cold-calling, email communications and delivering sales presentations to potential and existing customers.Preparing regular sales reports as well as sales territory plans.Researching competitors’ products, pricing, and product success to determine customer preferences.Developing innovative sales strategies to achieve sales goals and promptly submitting customers' purchase orders to the relevant department for processing.Resolving customer complaints in a timely and professional manner to maintain customer loyalty.Expanding industry knowledge by attending educational workshops and reading professional publications.

Jakarta, Indonesia

Manage team to assure achievement of the assigned target Monitor and maintain performance of productivity and resultSet strategy for team to fulfill the goals of management.Collaborate with other department stakeholders to streamline merchant acquisition process and fix issues through some solutions.Join to supervise sales visits, meeting with clients along with the team to gather field updates, field evaluation and acquire key merchants.

Jakarta, Indonesia

Meet and exceed OKRs for individual and sales team targets Identify potential shippers in the market and accomplish appropriate research on the prospective shippers businesses.Develop relationships with prospective shippers, while maintaining existing shippers relationshipsBecome a subject matter expert on Logisly's services, processes, and operations as well as educate shippers on Logisly's technology and platform.Negotiate contract terms with shippers and communicate terms to stakeholders.Elicit repeat business including new, profitable ways of working together with shippers.Liaise with operations team to ensure that all deliveries are successfully done.Liaise with internal and external stakeholders to maintain on-time AR payments.Solve problems for shippers by developing innovative and tailored sales solutions.Manage and provide coaching and counseling to Sales team

Jakarta, Indonesia

• Reaching out to the universe of merchants and sign them up for MP after demonstrating and negotiating the best agreement with supplier.• Responsible for source of catalouge of these merchants to ensure the availability of a wide variety products.• Visiting, approaching, and meeting for best commision and work closely with the merchandising team and category team to get the product live on the MP.• Be the single point of contact for all new merchants who want to sell and the platform whose account has been initiated.• Work strategically with the team to start, grow and support all aspects of the business sales cycle. Etc

Greater Jakarta Area, Indonesia

Doing full investigation of complaints and make use of the proper tracing escalation guidelines to solve the complaints within the shortest time possible and to the customer's satisfaction.Maintaining the balance between company policy, government policy and customer benefit in decision making as well as handling issues in the best interest of both of them.Creating regular reports, information and feedback to relevant department and customers when neededEscalate any serious problem unsolved or unresponded by DHL Network to the respective Area Customer Service Manager. It comprises such as resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution and service recovery to maintain customer satisfaction.

Greater Jakarta Area, Indonesia

Meeting clients to discuss their selling needs,presenting campaign of ideas, values and costings to clients.Being consultant to fulfill what clients need to be considered and helping them to understand the value of its business.Negotiate to solve client's problems and making sure deadlines are metResponsible for engagement with clients at all stages of the campaignControlling the ratio of retention and onboardingUpselling subscriptions and modulars

Greater Jakarta Area, Indonesia

Consulting clients about project requirements and objectives,Approaching clients until make a deal of purchase order,Maintaining work progress, writing reports, including client recommendations and analyzingCreates funnel and maintain engagementDoing preparation of auction, aanwijzing, and make a deal with principle for the best margin

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: AIESEC UGM, Dema (Dewan Mahasiswa Fisipol)Consentrating in International Politics that comprises of Negotiations.

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: PPIA La Trobe (Indonesia Student Association in Australia)Awardee of Australian government scholarship.