As a Senior Operations & Business Development Executive, I lead and manage key aspects of business growth and operational efficiency-Serve as the primary liaison with B2B clients, leading strategic calls and updates to ensure alignment with their business objectives.-Address client needs promptly, resolve issues effectively, and enhance satisfaction through proactive service and support tailored to B2B relationships.-Manage and oversee client accounts, including regular follow-ups to ensure ongoing satisfaction and alignment with client objectives.-Coordinate with internal Artist teams to ensure the successful execution of B2B projects, meeting deadlines and delivering value to clients.-Identify new business opportunities, develop and present proposals, secure new clients, and expand existing accounts.-Forge and nurture strategic partnerships with key business stakeholders, leveraging relationships to drive mutual growth and success.-Analyze market trends and identify new B2B prospects, contributing to the development of strategies to enter and expand within new market segments.-Deliver detailed deals and performance reports, providing insights and recommendations tailored to B2B client needs and industry standards

Responsible for running AIESEC Türkiye’s All 6 Exchanges Products programme, played a pivotal role in leading international Operations team and managing diverse exchange programs to drive operational and financial growth-Team Leader of international team of five professionals, managing six products and ensuring optimal performance.-Conducted supply and demand analysis for cross-cultural exchange programs, identifying growth opportunities.-Developed and Creating a SOPs System for managing the whole funnel of the six products , downscaling and managing 19 local chapters for following on.-Cultivated relationships with key stakeholders, ensuring program sustainability and alignment with organizational goals.-Developed budgets, monitored financial performance, and drove the achievement of financial goals. Overseeing operations growth in 19 local chapters across 16 cities, Data Operational Analysis of Supply and demand, Provided Busniess Analyst model for each product Facilitated learning for over 1500 members through customized coaching systems, summits, and conferences.

Responsible for running AIESEC Egypt’s Outgoing exchange programme, Managing of sending volunteers & Interns abroad to Develop their themselves Overseeing the whole funnel, from Attraction Phase to attract our customers for our products to the end of the Experience.-Developed and implemented SOPs, leading to a 91% conversion rate from Signup on our site to the End of their Experience.-Managed relationships with Global International Relations by managing with them the process for our Volunteersand interns with 87% of Applicants to the projects successfully signed the contract “APL-APD”.-Conducted monthly audits to ensure compliance with Host Office regulations and AlESEC internal policies,maintaining a 100% compliance rate.-Set and tracked goals for 19 local chapters, improving results to reach pre-pandemic levels.-Delivered 80+ training sessions to local chapters, on topics ranging from team management to sales and SOP implementation, increasing the number of sales meetings achieved by , Global Presentation , Supply and demand Management

-Planned and executed cultural events, selecting performers and coordinating logistics.-Marketed and promoted events through strategic use of social media and digital channels.-Managed event staff and logistics, ensuring smooth operations and positive attendee experiences.-Evaluated events by analyzing feedback and metrics for continuous improvement.

-Led a team of 4 sales representatives to achieve targets and expand the user base.-Developed sales strategies, identified new markets, and executed promotional campaigns.-Managed key accounts and customer relationships, ensuring high levels of satisfaction.

-Develop and manage 4 Opening main event plans, timelines, and budgets.-Negotiated contracts with vendors and suppliers, ensuring the best rates and service quality.-Coordinated all logistical elements, including venue selection, catering, transportation, accommodation