• Generated leads and conducted meeting appointments with prospective customers.• Empowered customers through comprehensive education about insurance products, investment options, and risk management strategies. This fosters informed decision-making, leading to the best choices for their financial security.• Offering personalized and insightful financial guidance to customers by deeply understanding their financial goals, risk tolerance, and insurance requirements.• Proactively and attentively responding to customer inquiries, concerns, and policy updates, ensuring their sense of value, trust, and care.

Core Responsibilities:Tour Package Development:• Researching and identifying potential tour destinations.• Creating diverse and appealing tour itineraries, considering various interests and budgets.• Negotiating rates with hotels, transportation providers, and other service providers.• Compiling comprehensive tour packages, including transportation, accommodation, activities, and meals.Sales and Marketing:• Promoting tour packages through various channels, including online platforms, brochures, and travel agents.• Building relationships with potential clients and understanding their needs.• Converting inquiries into bookings through effective sales techniques.Operations Management:• Coordinating logistics and arrangements for tour groups, including transportation, accommodation, and activities.• Overseeing tour guides and ensuring their adherence to itineraries and service standards.• Handling customer inquiries and resolving issues promptly and efficiently.• Monitoring tour performance and making necessary adjustments for future improvements.Financial Management:• Developing and managing tour budgets.• Tracking revenue and expenses.• Analyzing tour profitability and identifying cost-saving opportunities.

Core Responsibilities:• Client Consultation: Understanding client's specific requirements, objectives, and budget for the corporate meeting.• Venue Sourcing and Selection: Identifying suitable venues based on client preferences, capacity, location, and amenities.• Event Planning and Coordination: Developing detailed event plans, timelines, and budgets. Coordinating with various suppliers and vendors (caterers, audiovisual equipment, transportation, etc.).• Accommodation and Travel Arrangements: Booking hotel accommodations, flights, and ground transportation for attendees.• Logistics Management: Handling event logistics, including registration, seating arrangements, and on-site support.• Budget Management: Developing and managing event budgets, tracking expenses, and ensuring cost-efficiency.• Post-Event Evaluation: Gathering feedback from clients and attendees, analyzing event performance, and identifying areas for improvement.

Store Maintenance:• Ensured a safe and hygienic facility, monitoring product quality and customer satisfaction.• Ensured store compliance with laws and regulations.• Enforced staff compliance with food health and safety regulations.• Managed vendor relationships and maintained inventory control.Administration Management:• Managed baking supplies inventory to maintain stock of quality ingredients.• Recorded store’s daily financial and operational flow as well as conducted regular audits.• Purchased bakery materials and other supplies to maintain a safe and hygienic facility.

• Hosted “Guten Morgen”, the station’s top-rated show for five years among 18-34-year-olds.• Demonstrated well-structured, informative and friendly public speaking related to current pop culture events.• Curated innovative top 40 playlists that earned praise from listeners and peers.• Conducted exclusive interviews with notable artists, strengthening the station’s music community ties.• Mentored and coached junior announcers, promoting team growth and cohesion.

• Led incentive group tours, ensuring itinerary was followed and customer needs were met.• Oversaw logistics, including transportation, accommodations, activities, and scheduling.• Ensured customer safety and provided comprehensive guidance during emergencies.• Encouraged immersion in local cultures, facilitated authentic interactions and experiences.• Analyzed unforeseen challenges during tours.