Indranil Roy Email & Phone Number
Who is Indranil Roy? Overview
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Indranil Roy is listed as Technical Lead at Tata Consultancy Services, a company with 408935 employees, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Indranil Roy.
Indranil Roy previously worked as Lead Analyst at Tata Consultancy Services and Lead Associate at Ey. Indranil Roy holds Bachelor Of Engineering (Beng), Electrical And Electronics Engineering, First Class from New Horizon College Of Engineering.
Email format at Tata Consultancy Services
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About Indranil Roy
Data Analyst with over 5 years of experience in Data Analysis, Reporting, Work Force Management, Business Analysis & Process Management.Worked with a few of the top industry giants such as EY, Concentrix and Genpact.Goal driven and result oriented professional with exceptional client management, communication and problem solving skills.
Indranil Roy's current company
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Indranil Roy work experience
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Lead Analyst
Lead Associate
- Experienced in Workforce Management, Data Analysis and Visualization using Advanced Excel,Power-BI, Tableau
- Created daily and quarterly reports of ongoing projects, coordinating with service delivery for regularfollowups, planning and implementation
- Worked as a part of Learning & Development team, using analytics solutions to help in overallorganizational development
- Communicated with leadership team and other stakeholders on regular basis to facilitate change andprocess improvements
- Collaborated with business leaders to determine scope of improvements and to help in desiredoutcomes
- Received Exceptional Client Service and Spot Awards for extraordinary performance and bringinginnovative solutions
Senior Practitioner
- Handled client queries for various technical fields
- Manged a team of 10-15 people for chat support, mentoring and training them as per businessrequirements
- Discussed and conceptualized appropriate solutions with technical and management teams
- Received top performer award for maximum customer satisfaction and company profits
Process Associate
- Handled product queries and escalations through voice and mail support
- Worked with other teams to product quality and support
- Increased the customer satisfaction rate by decreasing the overall inflow of escalations, introducedchat support, documenting and creating new process flow
- Awarded multiple times for performance excellence
Colleagues at Tata Consultancy Services
Other employees you can reach at tcs.com. View company contacts for 408935 employees →
Moin Shaikh
Colleague at Tata Consultancy ServicesMumbai, Maharashtra, India, India
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RP
Ravi Poojary
Colleague at Tata Consultancy ServicesMumbai, Maharashtra, India, India
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SS
Shuvra Shanka Shit
Colleague at Tata Consultancy ServicesBankura, West Bengal, India, India
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SC
Souvik Chanda
Colleague at Tata Consultancy ServicesJharkhand, India, India
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AS
Akash Saha
Colleague at Tata Consultancy ServicesKolkata, West Bengal, India, India
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BB
Biranchi Behera
Colleague at Tata Consultancy ServicesBengaluru, Karnataka, India, India
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TM
Tuhinangshu Mukherjee
Colleague at Tata Consultancy ServicesKolkata, West Bengal, India, India
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AK
Anustup Karan
Colleague at Tata Consultancy ServicesSydney, New South Wales, Australia, Australia
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PB
Prakash Babu
Colleague at Tata Consultancy ServicesPasadena, California, United States, United States
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HP
Henal Prakash
Colleague at Tata Consultancy ServicesBengaluru, Karnataka, India, India
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Indranil Roy education
Bachelor Of Engineering (Beng), Electrical And Electronics Engineering, First Class
Master Of Business Administration - Mba, Marketting And Operations
High School, Science(10+2), A
Frequently asked questions about Indranil Roy
Quick answers generated from the profile data available on this page.
What company does Indranil Roy work for?
Indranil Roy works for Tata Consultancy Services.
What is Indranil Roy's role at Tata Consultancy Services?
Indranil Roy is listed as Technical Lead at Tata Consultancy Services.
Where is Indranil Roy based?
Indranil Roy is based in Kolkata, West Bengal, India while working with Tata Consultancy Services.
What companies has Indranil Roy worked for?
Indranil Roy has worked for Tata Consultancy Services, Ey, Concentrix, and Genpact.
Who are Indranil Roy's colleagues at Tata Consultancy Services?
Indranil Roy's colleagues at Tata Consultancy Services include Moin Shaikh, Ravi Poojary, Shuvra Shanka Shit, Souvik Chanda, and Akash Saha.
How can I contact Indranil Roy?
You can use AeroLeads to view verified contact signals for Indranil Roy at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.
What schools did Indranil Roy attend?
Indranil Roy holds Bachelor Of Engineering (Beng), Electrical And Electronics Engineering, First Class from New Horizon College Of Engineering.
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