- Successfully increased the win rate to date for bids by 40% through creating visually compelling and informative proposals, resulting in a revenue increase of £680k- Manage multiple bids and design projects simultaneously, ensuring timely delivery, quality, and budget adherence- Use Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software to create various types of visual materials, including logos, branding, marketing collateral, video and motion graphics- Work closely with clients and team members to understand project goals and ensure designs align with overall strategy- Prepare artwork files for print and digital publication, ensuring proper formatting, resolution, and colour accuracy- Maintain knowledge of design trends, software developments, and best practices to ensure high-quality design work- Responsible for managing and delegating tasks to freelance designers and subcontractors, while ensuring consistency and quality control

- Oversaw a large portfolio of projects and acted as internal liaison between product, sales and support teams.- Offered training services to streamline the onboarding process for new customers getting started using WorkPal’s job management software.- Served as project driver and authoritative source for customers during the implementation phase.- Monitored ongoing setups to identify and mitigate against potential risks preventing unforeseen delays and costs.- Produced implementation strategies and procedural documentation to streamline project delivery, ensure best practices, and meet key metrics.

- Designed materials and coordinated messaging across multiple communications channels.- Used Adobe CC for content creation, video editing and publication design.- Reviewed staff-written materials and edited for content and brevity.- Oversaw entire online presence, including website copy, social media platforms and email marketing.- Prepared communications for special events, took photographs during events, and promoted on web channels.- Developed and maintained corporate website using HTML/CSS and CraftCMS.- Visited conferences, festivals and community events to represent the organisation and answer questions from potential supporters.- Developed and managed promotional video projects from concept to completion, including filming, editing and final delivery.- Oversaw business-wide changes to modernise procedures, including the installation of a Customer Relationship Management (CRM) system.

- Configured hardware, devices and software for staff and students.- Oversaw whole school hardware and software refresh project, coordinating with third-party consultants and internal stakeholders.- Tutored students individually and in small groups to reinforce learning concepts.- Developed the school website using HTML, CSS, and WordPress.- Produced e-learning content for the school’s VLE using Adobe Captivate.- Involved in the creative team designing and producing publicity content for the school.