Roger Duijckaerts Email & Phone Number

Voerendaal

Uden

Maastricht Area, Netherlands

▪ Worked as Solution Architect for HP within the HP Global IT organization;▪ Performed various roles over the years going from Program/Project Manager, Solution Architect, IT Business Systems Analyst, IT Business Consultant, Technical Lead, Database Administrator and developer;▪ Managed and implemented IT projects in a complex international business environment considering HP Business Unit IT and HP Global IT application landscape, architecture and roadmaps;▪ Accountable for HP Indigo applications serving approximately 1500 internal and 7000 external users consisting of 4 ERP instances (MFG/PRO eB), HP Indigo Web Applications and HP IndigoServe;▪ Responsible and accountable for safeguarding worldwide system integrity on project implementations;▪ Managed, mentored and coached the support and development team;▪ Led architecture reviews, design reviews, software audits and source code reviews;▪ Hosted and facilitated Community of Practice sessions and implemented development standards and guidelines;▪ Technical expert in areas of HP-UX, Linux, Progress OpenEdge (Databases, 4GL, AppServer, WebSpeed), Apache, web design, application design and data modeling;▪ Acted as focal point for level 1-3 support and provided deep support on escalations.Achievements:▪ Managed the technical implementation and configuration of QAD EE ERP installation on a high-availability N-Tier infrastructure;▪ Developed and created infrastructure and application architecture designs supporting the migration of 4 regional MFG/PRO ERP instances into 1 QAD EE ERP instance;▪ In cooperation with partners QAD, Eagle and Progress BravePoint created designs to address technical and functional gaps in core QAD products;▪ Performed analysis, created high-level designs and provided cost calculations as part of due diligence efforts supporting the migration of 4 MFG/PRO eB ERP instances into 1 integrated QAD EE 2013 ERP instance.

Maastricht Area, Netherlands

Achievements:▪ Managed design, development and implementation of tailor made solution allowing customers to order spare parts over the web, linking into the MFG/PRO ERP Service & Support Management (SSM) and Sales & Distribution modules;▪ Managed the design, development and implementation of projects in the Spare Parts Assurance program, including spare part lifecycle & part roll, spare part version identification and spare part forecasting with seamless integration into MFG/PRO ERP;▪ Managed enablement and setup of a new spare parts warehouse in the UK in MFG/PRO ERP with complex requirements in respect to tax, legal and compliance;▪ Managed server move and reimplementation of 4 MFG/PRO instances driven by hardware and technology refresh and site-to-site high-availability requirements.

Maastricht Area, Netherlands

Achievements:▪ Managed and executed the datacenter consolidation program, migrating MFG/PRO ERP and satellite applications from legacy datacenters into next generation datacenters;▪ Managed the implementation of a new MFG/PRO ERP instance for HP Indigo Japan in 11 months;▪ Managed the migration of MFG/PRO support activities to QAD Support and HP Global Application Development Support Center;▪ Developed and implemented SQA processes for HP Indigo applications reducing rework with 10%;▪ Designed and implemented tailor made eSupport solution enabling Call Management over the web, linking into the MFG/PRO ERP Service & Support Management (SSM) module;▪ Designed and implemented tailor made eCommerce solution allowing customers to order consumables over the web, linking into the MFG/PRO ERP Sales & Distribution module;▪ Designed and implemented tailor made pay-per-use billing system allowing customers to be charged based on the number of prints, linking into MFG/PRO ERP invoicing/billing;▪ Designed and implemented standard framework allowing generation of HP branded web pages from Progress WebSpeed, on average reducing development time with 30%;▪ Received the top rating of “key performer” for 8 consecutive years.

Venlo-Blerick

▪ Worked as software engineer and technical team leader within the Progress Competence Center;▪ Managed and executed numerous projects for Frans Maas (later acquired by DSV), enhancing tailor made warehouse management systems (WMS) running on UNIX Sun Solaris using Progress 4GL technology (both character based and GUI);▪ One of the key contributors to the design and construction of LogimaX 2000 WMS which became the standard WMS deployed by Frans Maas at new end customer sites;▪ Responsible for the LogimaX 2000 WMS support and development team.Achievements:▪ Successfully designed, developed, implemented and supported LogimaX 2000 WMS for Frans Maas with implementations at end customer sites located in the Netherlands, Germany, Belgium, Great Britain, Denmark and the Czech Republic;▪ Setup the project and support environment for the LogimaX 2000 WMS team;▪ Designed and implemented software quality assurance processes and implemented tools and processes supporting change management;▪ Successfully setup and led training program for new hires.

Bachelor’S Degree, Business Information Technology

High School, Atheneum