Rajeev Chauhan Email and Phone Number
I live and breathe automobiles. I am a forward-thinking, accomplished automotive leader and in a career spanning 25+ years, I have worked with renowned brands like Honda, Volvo and BYD. I am good at driving innovative strategies across multiple domains of Retail Network, Customer Experience, Electrification, Direct Sales, Product development, Customer Service and Digital Transformation. My focus on optimizing retail capacity with a strong customer orientation has improved customer experience, elevated market share, created a highly profitable dealer network and eventually company profitability. Following a scientific approach, moving swiftly, developing an open culture and taking ownership. I value and try to practice this style. Life is beyond work as well and I also spend time on Fitness, Sports, Astronomy, Books, Travel and Movies. Let us connect on the platform!
Byd India Private Limited
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Head- Electric Passenger Vehicle BusinessByd India Private Limited Jul 2024 - PresentIndiaHead of Electric Passenger Vehicle Business at BYD India Pvt Ltd.
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Vice President - Product & Retail NetworkByd India Private Limited Mar 2024 - PresentGurugram, Haryana, IndiaResponsible for BYD India on Product and Retail Network Operations. It will involve strategic and management part of these operations.
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Director - Network And Business DevelopmentVolvo Car Group Feb 2016 - Mar 2024Gurgaon, India# Transformed an inadequately represented, loss-making dealership network into a highly profitable and customer-centric network with a unique and appreciated design, leading to the healthiest and most motivated dealer network in the APEC region.# Reimagined customer experience by shifting from score-driven assessments to a data-driven strategy, reducing cases ratio 50% despite doubling transactions, and implementing Salesforce CRM online system based on customer insights.# Changed the business by implementing customer-centric enablers and retention programs, achieving a customer retention rate of 85% in APEC and one of the highest globally, and an outstanding 80% growth in the Parts business within 3 years -
National Head - Dealer DevelopmentHonda Cars India Ltd Apr 2011 - Jan 2016Noida, Uttar Pradesh Doubled sales and service capacity within 3 years, increasing customer service capabilities and revenue potential. Introduced 150 new dealerships, contributing to an impressive 80% growth in sales volume, and expanding the brand's market presence and customer reach. Introduced initiatives around improved parts availability, DMS data improvement and service marketing programs -
Manager - Service PlanningHonda Cars India Ltd Oct 2008 - Mar 2011Noida, Uttar Pradesh
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Technical Support ManagerTrading Enterprises - Al-Futtaim Sep 2001 - Sep 2008Dubai, United Arab Emirates -
Sr. ExecutiveHonda Cars India Ltd Apr 1998 - Sep 2001Noida, Uttar Pradesh, India
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ExecutiveDaewoo Motors India Limited Jul 1995 - Mar 1998Noida, Uttar Pradesh, India
Rajeev Chauhan Education Details
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Mechanical Engineering -
Sr. Management Program
Frequently Asked Questions about Rajeev Chauhan
What company does Rajeev Chauhan work for?
Rajeev Chauhan works for Byd India Private Limited
What is Rajeev Chauhan's role at the current company?
Rajeev Chauhan's current role is Automotive I Strategy I Operations I Electric I BYD I Volvo I Honda I Views are personal.
What schools did Rajeev Chauhan attend?
Rajeev Chauhan attended Punjab Engineering College, Indian Institute Of Management Raipur.
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Rajeev Chauhan
Marketing Innovator | Msc & Mba | Crafting Strategies That Drive Growth & EngagementGurugram -
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Rajeev Chauhan
Building Partner Ecosystem| Associate Director | Bharuwa Solutions - Patanjali Group It Venture | Erp | Distributor Management Solution | Sales Force Automation | Hrms | Pos | Wms | E-Commerce | Saas Sales |New Delhi -
1genpact.com -
Rajeev Chauhan
General Manager - Sahu Group Lg Electronics |Samsung |Philips&Electrolux |Toshiba|Videocon |Bpl IndiaLucknow2rediffmail.com, philips.com
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