-Developed and implemented comprehensive DEI learning programs, including e-learning modules, for an organization of over 30,000 employees, enhancing cultural competence and inclusivity.-Led specialized DEI training sessions tailored for a diverse range of staff from associates to executive officers, ensuring effective education and alignment with organizational values.-Oversaw relationships with multiple DEI vendors, optimizing service quality and integration into company strategies.-Collaborated cross-functionally with various departments to integrate and achieve DEI objectives throughout the organization, promoting an inclusive workplace culture.-Designed and directed DEI training initiatives for leaders of 8 Employee Resource Groups (ERGs), equipping them with the skills to foster engagement and support within diverse teams.-Managed the collection and analysis of DEI survey data, utilizing insights to drive strategic improvements and report on progress to senior management.-Created and managed innovative mentorship and sponsorship programs aimed at career development and increased retention among underrepresented employee groups.

-Strategically led the National PRIDE Employee Resource Group, fostering an inclusive workplace and enhancing visibility for LGBTQ+ employees across the organization.-Coordinated national initiatives, including awareness campaigns, community engagement events, and educational workshops, which significantly improved cultural competency and support for LGBTQ+ issues.-Spearheaded partnership efforts with other ERGs and external organizations to amplify impact on diversity and inclusion policies and practices, leading to enhanced organizational reputation.-Managed cross-functional teams in organizing annual PRIDE month activities, successfully engaging thousands of employees nationwide and promoting a supportive company culture.-Developed and implemented metrics-driven strategies to assess the effectiveness of PRIDE initiatives, leading to targeted improvements and increased participation rates.

-Demonstrate expertise in training a corporate leadership curriculum for management and officer staff of more than 150-Design and implement over 25 leadership and human resource courses across Talent Management & Leadership Development, and Human Resources Departments-Create and lead a two-month comprehensive coaching program titled “GEICO Residency” for all new supervisors-Recruit, train, and motivate GEICO’s corporate Management Development Program and Supervisor Prep Program associates-Generate top quartile program NPS with 80+ associates, measured against 15 regional offices.-Realize top quartile new supervisor results countrywide which is measured against 15 regional offices.-Provide education in Diversity and Inclusion for a hierarchy of 1300 associates; includes associate, supervisor and manager specific training-Manage and train associate and supervisor professional development courses consisting of 35 courses.-Pilot both the Associate: Houston Professional Development Series and the Supervisor: Next Level Supervisor Series-Lead administrator of Learning Management System for Houston office-Coordinate and host various university recruiting events and initiatives regarding GEICO development programs-Direct and oversee the GEICO onboarding program for all GEICO Houston hires with an average of 300+ annually-Execute CW Associate Opinion Surveys and Regional 360 and engagement surveys for utilization by the Houston office-Facilitate all mandatory online corporate HR training and certification programs for the Houston office.-Orchestrate required insurance designation/certifications as well as cultivate insurance education partnerships-Function as Co-coordinator regarding University partnerships for the benefit of GEICO’s tuition reimbursement program

-Participated in a comprehensive Management Development Program, progressing through roles with increasing responsibility in claims adjustment and supervision.-Managed and supervised a team of 10 claims service adjusters handling auto damage claims, with annual payments valued at $20 million. Oversaw the approval of all payments and administered team metrics including quality, customer service, and productivity, achieving top quartile results.-Negotiated and finalized bodily injury settlements ranging from $5k to $60k, both with and without legal representation, consistently settling over 50 claims per month with top quartile ratings in quality and customer service.-As a Liability Claims Adjuster, managed over 100 liability disputes and first party medical claims monthly, ensuring efficient claim resolution for customers.

-Assisted the founding team in launching 201 Lofthaus, contributing to strategic and creative decisions that shaped the studio's vision and operational framework.-Spearhead the design and execution of innovative photo set designs, including seasonal themes like Christmas, enhancing client experience and studio aesthetics.-Consult on social media strategy and creative initiatives, optimizing content to boost engagement and effectively showcase the studio's capabilities and projects.-Collaborate in the planning and co-leading of special events, branding efforts, and community-building activities, positioning the studio as a key player in the creative community.-Oversee interior design projects within the studio, ensuring environments are both functional and visually appealing to clients and staff.

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Achieved measurable success in coordinating online advertising and digital marketing exclusive accounts.

Developed and executed 20+ promotional events for radio sales clients.Researched and analyzed radio competitor programming behaviors.Cox Media Houston represents three radio stations in the Houston area: 92.9 (The New 93Q), 97.1 (Country Legends) and 106.89/107.5 (The Eagle).

As a sales management trainee intern you are tasked with the same job requirements as a new hire (management trainee). Interning for Enterprise I developed valuable skills in sales and marketing. This job consisted of constant face to face interactions with customers and clients, servicing 15+ clients per day.

Experience in Customer Service from cash register, floor and fitting room, direct customer relations, sales, and promotion of product, brand and credit card. Experience in Logistics from working shipment, brand marketing (signage, window displays, mannequins and product placement)