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I’m a strategic partner who transforms complex challenges into measurable success—at the intersection of technology, process efficiency, and human-centered innovation. Armed with an industrial engineering background from Georgia Tech, I bring a data-driven mindset to SaaS ecosystems, consistently turning insights into action. At Smartsheet, I’ve guided cross-functional teams and clients in State and Local Government, Education, and Healthcare to implement strategic solutions that not only streamline operations but also deliver tangible ROI.My track record includes navigating intricate change management scenarios, accelerating user adoption across diverse stakeholder groups, and ensuring that every new initiative is grounded in transparency and long-term value. Above all, I believe in making technology work for people. By aligning tools with organizational goals, I help clients realize sustainable growth, enabling them to respond effectively to evolving demands and opportunities.
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Head Of Solutions ConsultingClickupSan Diego, Ca, Us
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Client Services DirectorSmartsheet May 2023 - PresentBellevue, Wa, UsProfessional Services Leader for Smartsheet’s Industry Practice:- Education- Healthcare- State and Local Government -
Professional Services ManagerSmartsheet Jan 2022 - Apr 2023Bellevue, Wa, Us• Lead Design Efforts: Conduct requirements discovery, solution architecture design, and process mapping.• Deliver Results: Aid in booking over $10M in Services and Product for FY22. • Create Proposals: Generate statements of work and architectural designs to present to clients for strategic growth opportunities.• Develop Account Strategy: Partner with Customer and Sales leaders to create account strategy maps, highlight vulnerabilities, and support change management activities.• Create Processes: Actively drive change by formalizing and enabling the pre•sales solution design process.• Generate Insights: Lead QBR presentation development, GTM insight discovery, and workload capacity planning.
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Senior Solutions ConsultantSmartsheet Sep 2021 - Jan 2022Bellevue, Wa, Us• Manage Strategic Clients: Lead implementation efforts for Smartsheet's most strategic accounts and clients. • Onboarding New Hires: Sponsor new hires and help guide them through the onboarding process. • Recruit Consultants: Aid in recruiting and interviewing efforts for the Smartsheet Consulting team.
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Solutions ConsultantSmartsheet Sep 2019 - Sep 2021Bellevue, Wa, Us• Lead Engagements: Deliver full end-to-end solutions for clients by performing initial discovery, current-state analysis, future-state planning, architectural design, solution build, user testing, training, documentation, and maintenance. • Maintain Competency: Amass knowledge of the Smartsheet Platform and become an expert in the execution of meeting client needs and requirements.• Hit Targets: Maintain and exceed utilization targets during every possible period. • Manage Projects: Meet client delivery milestones and maintain scope, while working within the parameters of a project budget.• Manage Relationships: Partner with clients to become a trusted advisor. Foster account growth and loyalty through follow-on product and services.
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Product ManagerThe Home Depot May 2017 - Sep 2019Atlanta, Georgia, Us• Responsible for the Discount Engine, an omni-channel pricing tool that’s vision is to centralize all discounting systems to a singular location. Pricing Programs run through the platform generated over $71.9M GM$ and $207M in sales for FY2018.• Managed the backlog and led agile ceremonies for a team of 10 software engineers, working with technical and business leaders to resolve roadblocks in the feature creation lifecycle. • Orchestrated the frontend and backend refactoring of the Volume Pricing Program, a $5.4B revenue system, resulting in a higher rate of discount delivery and increased markdown capabilities for specialty products. • Collaborated with internal strategy partners and Pro customer stakeholders to align on goals and metrics for the Volume Pricing Program, leading to the creation of a product and business strategy roadmap. • Partnered with user experience designers and engineering leads to create a new React UI, enabling our team to create an experience that reduced program setup time from one hour to two minutes. • Planned, designed, and executed the creation of the “Fixed Price” discounting type, allowing our business partners to execute a hyper-personalized contract pricing program for Pro customers and increase Pro market share.• Designed a common markdown stacking methodology, reducing the average response time for our cloud calls and ensuring that we give our customers the best price possible. • Created a Tableau dashboard to monitor cloud connectivity performance, revealing a reduction in discount delivery from 99% to 67% for an hour each day. The issue was fixed thanks to the visibility that was gained through the report.• Conducted user research with field associates to gauge reactions to a significant process change in their day-to-day activities. Implementation of the change resulted in a 360% increase in the application rate of our discounts without impeding the associate. -
Capstone Project: The Home DepotGeorgia Institute Of Technology Jan 2017 - May 2017Atlanta, Georgia , Us• Developed a mathematical model that creates product associations between items that are frequently bought together at Home Depot stores across Atlanta, utilizing BigQuery, Python, K-Means Clustering and Association Rule Learning. -
Procurement Analyst Co-OpThe Coca-Cola Company May 2015 - Dec 2016Atlanta, Ga, Us• Developed a Tableau dashboard and Microsoft Visual Studio data package that tracks global PO compliance, leading to gains in tactical savings, due to increases in PO compliance across the globe.• Constructed an Ingredients Usage forecasting dashboard in Tableau, allowing users to compare forecast to actual ingredient usage per concentrate production facility, highlighting forecasting inefficiencies.• Created an end-to-end data synthesis package for the Coca-Cola Freestyle team to merge multiple data sources, utilizing SQL and Microsoft Visual Studio.• Collaborated with Coca-Cola’s Quality, Safety and Environment(QSE) Team to develop a Tableau Dashboard that tracks the progress of business units in regards to their quality, safety, and environmental metrics.• Synthesized a formal data source for Global General and Administrative expenses, allowing effective category strategy and cost benchmarking analysis for procurement stakeholders.• Led a best practices training for Tableau, ranging from basic graph creation to advanced items, such as waterfall charts and date manipulation through calculated fields.• Captured over $1M in cost savings during a contract adherence audit of the Ingredients Category. -
Project Engineering InternDs Smith May 2014 - Aug 2014London, Gb• Aided in the expansion of the paper machine drive train by creating an engineering drawing manifest, training current employees on new operational processes and overseeing lockout tag-out procedures across the paper mill. -
Resident AssistantGeorgia Institute Of Technology Aug 2013 - May 2014Atlanta, Georgia , Us
Sean Hardy Skills
Sean Hardy Education Details
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Georgia Institute Of TechnologyIndustrial And Systems Engineering
Frequently Asked Questions about Sean Hardy
What company does Sean Hardy work for?
Sean Hardy works for Clickup
What is Sean Hardy's role at the current company?
Sean Hardy's current role is Head of Solutions Consulting.
What is Sean Hardy's email address?
Sean Hardy's email address is sh****@****ola.com
What is Sean Hardy's direct phone number?
Sean Hardy's direct phone number is +191265*****
What schools did Sean Hardy attend?
Sean Hardy attended Georgia Institute Of Technology.
What skills is Sean Hardy known for?
Sean Hardy has skills like Data Analysis, Microsoft Excel, Powerpoint, Leadership, Tableau, Python, Microsoft Sql Server, Product Management, Agile Methodologies, Sap Implementation, Crystal Xcelsius 2008, Matlab.
Who are Sean Hardy's colleagues?
Sean Hardy's colleagues are Janae Corbisez, Min Li, Heather May Perocho, Eric Cirillo, Juvane Real, Ian Patric Pangan, Sifiso Mde.
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