Lifelong IT enthusiast who enjoys working on IT related problems as well as helping others with gaining new skills and insight.5 years of desktop support and IT deployments in a school board based environment helping school staff and learners acquire new technology to better learn.Provided training and assignments for new and current workers in a fast paced IT environment and helped organize IT warehouse and technology depot to better help in the speed and accuracy of deployments.Worked and volunteered at local C@P Sites providing a friendly and knowledgeable learning environment for community members.Graduated from a IT systems Management and Networking focused Course at the NSCC.
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Casual It Support SpecialistChignecto-Central Regional Centre For Education Jan 2013 - Apr 2018Truro, Nova Scotia, CanadaTargeted deployments of new equipment such as iPad’s, Chromebooks, PCS, Printers to modernize existing technology.Expedited repairs of broken and refurbished equipment to get devices back to deployment standardsTrained new employees on procedures and created efficient task scheduling to create better workflow for the department.Targeted out of date technology at locations and made sure IT infrastructure matched other more up to date locations.Organized warehouse and depot locations to ensure inbound and outbound deliveries occur in a timely manner.
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Summer Youth InternKings-West Hants C@P Association Jun 2012 - Sep 2012Windsor Nova ScotiaEncouraged learning in groups of kids by enhancing optimism and providing positive feedbackAdapted instructions and guidance to each group and individual to capitalize on participant strengths and learning stylesPerformed preventative maintenance on computers by physically performing hardware and software updates as to lower any downtime for usersCreated posters and advertisements for group and individual learning seminars to broaden community engagementMaintained detailed records of usage and visitor statistics to better understand community needs
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Work Term(It Department)Nsac Apr 2012 - Jun 2012Truro Nova ScotiaQuickly Solved help desk requests from students and employees remotely and on-site to lessen any downtime.Verified that new machines were imaged and deployed new devices to replace older or malfunctioning ones.Worked collaboratively with team members to find solutions to new problems that would occur and document as to quickly solve similar issues in the future.
Stephen W. Education Details
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Npower CanadaJunior It Analyst Program -
NsccInformation Technology Systems Management/Networking
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Hants North Rural HighRegular/General High School/Secondary Diploma Program
Frequently Asked Questions about Stephen W.
What is Stephen W.'s role at the current company?
Stephen W.'s current role is Making sure the technology you use is right for you..
What schools did Stephen W. attend?
Stephen W. attended Npower Canada, Nscc, Hants North Rural High.
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