Tracy Roberts Email & Phone Number

Greenville, South Carolina, United States

Greenville, South Carolina Area

Our team focuses on transparency and efficiency for our clients. We make buying a home or selling your house a clear and understood process.

Greenville, South Carolina Area

Anderson Sc

Gmc Chevrolet Cadillac store.

Hendersonville Nc

Easley, South Carolina

I was first hired to be a Finance Manager but was promoted to New Car Manager within three weeks because the GM, GSM and corporate VOM felt I would make a greater impact touching more customers. During my first two weeks I was invited by the GM to attend the Hendrick Leadership Retreat which was for positions that were GSM or higher typically. While In the position of New Car Manager our team moved from the bottom of our district to the second position while increasing our gross profit on the front and back of the new car department. We worked closely with the xtreme program to capture the most repeat traffic possible from our service drive. To foster a relationship with AHF I drove with the VOM to Charlotte to meet the buyers and funders. It created a stronger connection and deals flowed smoother in each area after the visit. I met with the Honda Rep regularly and stayed on top of what was expected of the department. I assisted the finance managers on not only getting the deals bought and funded but also on closing behind them to maximize profit on the back end.

Spartanburg, South Carolina

The first year and a half I held the position of Finance Manager. In that role I earned certification with SET. I exceeded expectations on per copy numbers and products per deal while maintaining onesource penetration with SETF. I established a strong relationship with our lenders and customers.I was promoted as the New Car Director because of my strong closing skills and ability to mulittask under pressure. I updated my certification to that role with SET. I absolutely loved this position. We as a team exceeded our 110% objective with SET each month and had a very strong relationship with the used car department. Fostered a strong relationship with the parts, service and the office to ensure we owes were in deals to prevent future charge backs. We cultivated relationships with other Toyota stores to enable dealer trades to be done smoothly and efficiently. I set up which accessories to be installed at port to match and maximize the accessory dividend structure needed to award the dealership the most reward possible with out loosing money on the deals, and audited it regularly. I worked closely with the finance dept to prevent problem deals from arising and cautiously watched the CIT report. I created relationships with the sales staff to train them in a hands on approach way to enable the most growth on their personal level. We held one on one meetings to set goals and monitor them to ensure they were aware of where they were and what they needed to do to achieve their goals. We worked closely with the SET trainer on the sales staff staying up to date on certification and hitting the amount of sales it took to earn PROS. I handled all of allocation, dealer trades, delivery reporting to SET (Rdr) and any other decisions on inventory. During my time there we earned the Toyota Presidents Award each year.Certified Finance Manager 2011-2012Certified Toyota Manager 2012 - 2013