Siddharth Kumar Email & Phone Number

Bengaluru, Karnataka, India

Building the future of Incident Response in Jira Service Management

Bengaluru, Karnataka, India

Designed user experience for Operations consolidation program in Jira Service Management:+ Drove the Onboarding design for Opsgenie Consolidation across six streams. Streamlined the design process by facilitating collaborative workshops, fostering alignments, and curating & sharing resources. Customers lauded the "empowering" experience, boosting confidence and simplifying their work.+ Designed the migrations tool for 15k customers to easily transition in JSM from Opsgenie. Designed and shared templets and guidelines across 11 streams and brought consistency across the overall migrations experience, and significantly reduced the design time for other designers.+ Designed the space in Jira Service Management for seamless consolidation of various alert-response features from OpsGenie+ Beyond Onboarding & Migrations, designed other two crucial Operations consolidation work-streams: User Management, and Audit Logs; and initiatives like In-App Promos to meet Consolidation KRs. In addition to design, instilled confidence across teams by demonstrating strong stakeholder management, workload optimisation, and ensuring timely delivery of all the parallel projects in each work-streams without compromising quality.

Teaching assistant to design professors at IIT Guwahati

Gurugram, Haryana, India

Designed speculative seller journey for car owners in India for OLX Autos. The project consisted of:+ OLX Gate: Developed a seller journey specifically tailored for car owners, sparking their intent to sell and generating valuable leads for the future.+ OLX Sense: Designed a speculative prototype focused on analyzing the health of cars, enabling accurate quotes based on comprehensive data analysis.+ OLX Garage: Created an all-in-one solution for car owners, streamlining the management, maintenance, and effortless selling of their vehicles through the OLX Autos platform.

Ludhiana Area, India

+ Designed a comprehensive Product Lifecycle Management Software for six business verticals within Trident Group, optimizing processes and enhancing efficiency across the organization.+ Redesigned Homeaway, a seamless employee relocation portal; and Suvidha, a Human Capital Management portal, for internal employees+ Led the 360° visual branding initiatives for Trident Yarn, creating a cohesive and impactful brand identity.+ Created captivating collaterals for PaperEx 2019 & New York Home Fashions Market Week, 2020, effectively showcasing the company's products and brand.

New Delhi

During my time at Mura Collective, a renowned organization known for its Shibori dying technique and recipient of 7 UNESCO Seal of Excellence Awards, I contributed to the organization's rebranding efforts.+ Crafted a bespoke typeface system that intricately harmonized with Mura's ideology, enabling seamless adaptability across diverse compositions and applications.+ Revamped the user interface (UI) and user experience (UX) of their e-Store, enhancing the online shopping experience for customers.+ Overhauled the social media strategy, designed a range of stationery items, bringing fresh and engaging approaches to reach and connect with the target audience effectively.

Margao, Goa

+ Created compelling video and motion graphics for a prestigious Film Festival organized by CBFC.+ Designed the visual branding for Mad Earth studio, establishing a distinct and captivating brand identity.+ Designed a custom typeface, named Marth, specifically tailored for the studio's websites and other communication channels.

Masters Of Design, Human Computer Interaction

Bachelors In Design, Communication Design