• Conducted educational consultations with clients to assess their needs and goals;• Provided guidance and recommendations on educational programs, courses, and resources;• Developed personalized overseas study plans for clients;• Provided professional advice on school selection and promptly address client inquiries;• Collaborated in marketing efforts, identified potential clients and followed up on client needs, and facilitated service contract signing and product selling;• Reviewed clients’ application materials, coordinated with the document processing team, and followed up on application progress to complete applications.

• Managed data and files including application forms, student profiles, and student grades.• Uploaded student’s information to OnSIS and students’ grades and applications to OUAC.• Communicated with students on a variety of topics primarily via email in a timely manner. • Reviewed applications received for different processes (like retaking courses and graduation forms), followed important dates and deadlines for the Registrations department and remained up-to-date on programs and student progress.• Provided friendly assistance to students who may need support in making tuition payments, accessing their student accounts, letters, online platform questions, etc.• Provided prompt and accurate advice to students about high-school policies and procedures.• Reported and worked closely with the student service department & principal.• Resolved conflicts between students, teachers, parents or combinations of conflicts between various individuals.

• Evaluated each newly enrolled student’s language proficiencies and assisted in planning proper courses for students. • Coordinated students’ weekly class schedules.• Planned daily tasks according to individual students’ competence and condition.• Monitored and recorded students’ weekly learning progress and adjusted students’ learning paces.• Established and maintain positive relationships with parents and illustrated prompt daily feedback.• Conducted the weekly English Corner events independently.• Participated in and completed the monthly teaching and research activities.