Marcus Rodgers Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Leading all aspects of IT Consulting and Computer Services Business Development and Management. Developing solutions through continuous learning, client consultation and partnerships with Microsoft, VMware, Veeam, Trend Micro, Google (G Suite) and others.• Working closely with client decision makers and IT staff to design and implement custom solutions.• Delivering secure integration of all required components in VMware virtual environments (vSphere). • Designing and implementing VMware vSphere DRS and HA clusters delivering redundant local and shared SAN storage using SATA, SAS, FC, iSCSI, NFS, NetApp, Data domain, Hybrid and SSD VSAN• Achieve swift migration and integration of in-flight production systems and networks with minimal down time; always enhancing performance and resulting in a huge reduction of datacenter footprint. • Develop documentation, change management and audit tracking systems.• Manage project work plans and deliverables to satisfy PCI DSS requirements often resulting in a completely removing the customer networks and systems from PCI DSS scope and maintaining critical functionality.

Portland, Or, Us

• Provided consultation and technical services to clients• Manage Microsoft Exchange and Microsoft 365 services• Install and configure firewalls, switches and wireless access• On-Site network and computer consulting, troubleshooting and support

Portland, Oregon, Us

(Kelly Services 6-month Contract)Provided Microsoft Windows server management focusing on Microsoft Exchange 2016 includingplanning, implementation, operation, and troubleshooting. Responsible for independently performing system network and administration tasks. Perform related duties as required.Essential Functions:• Microsoft Exchange configuration, administration, and maintenance.• Perform administrative responsibilities related to servers and platforms such as Active Directory, Exchange, RDP/VDI Services, real-time system monitoring, and agency backup systems.• Design, deploy, oversee, and maintain upgrades of server related hardware and network embedded systems.• Perform troubleshooting of network and server problems. High-level involvement with the management of data integrity, network security, server storage, and backup systems.• Remain up to date with current industry standards in the server administration, protocols and security.• Work with VMWare infrastructure. vCenter, ESXi• Serve as a senior technical resource to the agency. Evaluate alternative solutions as technology evolves.• Ensure stable performance for the Windows environment through performance monitoring and tuning.• Oversee complex projects, including developing formal project plans, scope, timeline, costs, and implementation.• Perform project tasks and work assignments and assign project tasks and work assignments to junior engineer.• Ensure work is completed as assigned within deadlines.

Santa Clara, California, Us

Apidel Technologies Contract - Datacenter Systems: Rack and Stack, BIOS and hardware updates and changes, Networking, Customer Service. Linux, Windows, VMware. DediProg and USB Blaster EEPROM programming.

Milwaukee, Wisconsin, Us

Provided day to day datacenter management and 24/7 on-call support of hosted and on-site production Financial Services, Payments and Banking services for millions of customers and lab services fo hundreds of developers using Windows and Linux servers in physical and VMware based data centers.• Resolved virtual server issues in production vSphere environments running versions 5.5 through 7.0 eliminating systemic (e.g. memory, CPU wait times) and troubleshooting ongoing incidental (patching and upgrade) problems eliminating SLA violations and saving time and money.• Designed ServiceNow catalog items with automated workflows to create clear, actionable tickets.• Implemented and customized a custom password reset tool using a C# based website saving hundreds of hours of labor on manager approvals, account management, and improving security for development labs, by eliminating insecure ad-hoc password communications VIA email or text.• Improved speed of customer service/issue resolution/software implementation and configuration through automation with PowerShell scripting.• Maintained CI/CD pipeline with TeamCity and Octopus Deploy - development to production• vSphere administration including ESXi, vSAN, Networking, Monitoring, Alerting, Patching and upgrades to 6.7

Milwaukee, Wisconsin, Us

Customer facing consulting role planning infrastructure and working with developers and QA to implement secure Financial Services, Payments and Online Banking systems for Web and Mobile. Designed scalable infrastructure working with developers and QA using SVN, Git and MS TFS CI/CD pipeline to brand, customize, configure, test and deploy applications including Fiserv Corillian online ‘Mobiliti’ mobile banking.• Provided 100% defect-free online banking environments through on-site customer engagement, sound design, documented installation, and iterative development and testing with development and QA teams. • Assisted developers in implementing custom features using IIS, Microsoft SQL Clustering, and proprietary load balancing, automating deployment with PowerShell scripts resulting in repeatable zero defect implementations.• Traveled to client locations to assist in design and on-site installation, contributing to high customer satisfaction.

Dallas, Texas, Us

Customer facing consulting role planning infrastructure and working with developers and QA to implement secure Payments and Online Banking systems for Mobile Used BMC Remedy to plan, SVN and MS TFS to brand and customize, IIS to configure, PowerShell to test and deploy BankAnyware (now Fiserv ‘Mobiliti’) mobile applications.• Engineered and implemented mobile banking environments through on-site customer engagement, sound design, documented installation, and iterative testing through development, QA, certification and production. • Established networking, application firewalling and load balancing with network teams• Windows Server, IIS, Microsoft SQL, PowerShell, Beyond Compare, SFTP, SMTP, OFX

Basking Ridge, New Jersey, Us

Provided international Customer Technical Support for IBM’s Fortune 100 corporate and government agency VMware licensing customers -. Supported VMware ESX, vCenter, View VDI and other VMware products. ● Examined VMware logs diagnosing and resolving problems for customers with a very high average of first call resolution compared with my peers. ● Provided best practice advice on design and remediation of design issues for high touch customers, resulting in significant cost reductions through fewer support calls.

Chagrin Falls, Oh, Us

Provided Consulting Engineering and Support to design, implement, and ensure compliance with government, corporate and industry regulations and VAR pre-sales engineering to achieve sales targets. Worked with structured teams of highly skilled professionals to deliver high performing systems. Designed and scaled system proposals, providing scope and architectural guidance to clients to ensure that business needs were met. ● Updated Microsoft Exchange for the Port of Vancouver with zero downtime and automation resulting in high client satisfaction.● Tested and Implemented BlueCoat proxy configuration VIA active directory, assisted in design and documentation of redundant Fiber channel SAN and power system, design and deployment of fully redundant VMware ESX 3.5 clusters for Daimler trucks’ infrastructure move to South Carolina.

Portland, Or, Us

Provided 24/7 full service MSP and VAR consulting and support services to Portland area companies. Serving clients in the education, insurance, design, non-profit and financial sectors. • Implement systems to ensure compliance with government and industry regulations.• System implementation, migration and line-of-business applications integration.• Backup and Emergency restoration of failed hardware, software and data systems.• Led development of CRM systems such as ConnectWise to improve efficiency and the bottom line.• Billed extensive sales and support, highly productive and exceeding client expectations

Oakland, California, Us

Provided MSP and VAR Consulting for with small to large bay area clients working in financial, insurance and manufacturing providing personal service to C level management and staff.• Full-service system migrations, integration and implementation of Line-Of-Business applications• Engineered reliable data systems from client requirements and off the shelf software.• Spearheaded ConnectWise launch to improve CRM, customer service and internal systems efficiency.• Provided 3rd tier desktop and server support for many client companies

Full charge admin of 25 servers and 200+ workstations and 300+ users at 3 sites of this business telemarketing services company. Smoothly migrated the entire organization from NT4 and Exchange 5.5 to Windows and Exchange 2003, improving network and server performance and lowering support costs. Set up Group Policy, Linux SpamAssassin anti-spam email gateway, Trend Micro Anti-Virus, Line of business applications, Site to Site VPN connectivity, WebSense content filtering, data backup and security systems.

Westminster, Colorado, Us

Administered and supported Windows server and desktop systems for the first online provider of high resolution commercial aerial imagery. Implemented and migrated NT4 to 2000 and Sendmail to Exchange 2000. Implemented Corporate antivirus system, Provided 24/7 on-call and remote top level desktopand server support, Administrative support of several Linux and dozens of Solaris 8 servers in a demanding production environment, Deployed data backup and archive systems

Managed servers hosting web sites and email, Managed DNS domains using BIND servers, CSR for DSL installation and E-Mail, Provided internal helpdesk support. - Company closed in bankruptcy

Bs, Business Administration - Information Systems And Quantitative Analysis

Associate, Business Administration

Ged, Life