Initiates, coordinates, and enforces IT systems, policies, and proceduresMaintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologiesSchedules upgrades and security backups of hardware and software systemsResearches and implements new systemsConducts system audits of technologies implementedEvaluates user needs and system functionality and ensures that information and communications technology meet these needsOffers users appropriate support and adviceWorks with vendors to manage crisis situationsUses and understands the organization’s applications and resourcesAssists other departments in IT for applications as neededInventories, documents, and monitors IT equipmentResearch and study organization goals, strategies, practices, and user projectsRecommend IT strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirementsEvaluate technology risks to develop a network disaster recovery plan and backup proceduresEnsure standardization of applications (Office, Windows, etc.), equipment, and permissions/securitySet up new usersTerminate usersCreate and maintain server permissions and file organizationInitiate and maintain EDI integrationDefine and implement an IT budgetEvaluate existing IT vendors/service providers to ensure they are the best fit functionally and financiallySupports greenhouse ITManage security technology

Sales: Sell and negotiate Service contracts, demonstrate software and explain benefits of service contracts/preventative maintenance opposed to corrective maintenance, and the costs associated.Install new hardware, systems and software, Install, configure, and maintain networks, and network services, equipment and devices. Support network and computing infrastructure, Support administration of servers, desktop workstations and laptops. Perform troubleshooting analysis of servers, workstations and associated systems End user support. Manage user accounts, permissions, email, anti-virus, anti-spam

Install and maintain servers, POS, workstations and tablets for Casinos and Bingo halls nationwide Software/Hardware installation, workstation customization and Troubleshooting Database management SQL Server 2000 2005Support administration of servers, desktop workstations and laptopsBuilt, repaired, and installed custom hand held tablets End user support instruct clients on proper usage and tutorials on how to use unitsHandled Tech Support via Help Desk Phone Line

Installer- Digital Cable, High Speed Internet, Connect/Disconnect, troubleshoot lines Sub Contracted with Time Warner Cable and Direct TVSoftware Applications- design, develop, implement and document software application projects. Project planning, and implementation of effective cost efficient solutions Operating Systems- Install, configure, repair, and maintain Windows 3.x, 9.x, 2000, Millennium, XP Pro, Home, and Linux Networking: large and small workplaces