To consult to corporate clients on fleet card products & service in order to achieve agreed customer retention and penetration objectives through superior service delivery and relationship building activities and a continuous identification of cross selling opportunities

Consult on all administration and queries associated with the client’s fleet i.e.cost centre changes, fuel exception reports etc.Analyse the business needs and environment of the client and advise clients on relevant fleet solutions by regular interaction with clients (top and middle management) by supplying them and analyzing fleet reportsCreatively and innovatively comply with client requirements should there not be a straightforward solution, make necessary recommendations to product development to assess whether new products or variations to existing products can be made tosatisfy client needs.Manage fleet management reviews and the client’s fleet contract performance by regular fleet analysis and client meetingsPrepare annual strategic action plan with a detailed SWOT (Strengths Weaknesses Opportunities Threats) analysis for dissemination with clients through regular meetings and Fleet Management Reviews

Assist in winning big finance tenders and awarded a trophy for excellent service providing.

Diary Management, Schedule meetings and functions and arrange venues, Travel bookings, Confirming visitor's parking, Serve refreshments when required, etc. Print and bind meeting packs, Record and relay telephone messages, Request quotes from approved suppliers and generate purchase orders on SAP SRM or telephonically. Prepare invoices for payments and follow-up with accounts payable on behalf of vendors and staff members. On a monthly basis, submit staff’s invoices for corporate credit card expenses. Collating of staff claims and processing for payment.Obtain approval from the responsible manager and Head. Scan and save a copy of each claim as per the agreed naming convention. Submit claims to Finance for payment. Follow-up on unallocated credit card amounts, Finance and department queries. Submission of subsistence allowance only once an approved travel request is received. Travel bookings for domestic and international trips.General office administration including ordering of stationery, groceries and IT equipment.Build and maintain databases (staff contact information, IT equipment, qualifications and other assets) for the team. Manage the equipment and work items for the team.Retrieve bank property when team members leave the bank and return to IT including cellphones, 3G cards, laptops, access cards, etc.Office Maintenance: Reporting and follow-up on matters relating to the office e.g. broken furniture, lost keys, faulty electric cables, network points etc. Ensure that all subscriptions (newspapers and magazines) are delivered as stipulated.

Diary management, Run errands on an ad-hoc basis, Lunch orders, Take accurate messagesCredit card reconciliation ensuring that all receipts are attached, Hardcopy and electronic filing Arrange and cancel meetings as requested with all participants, Ensure diaries are updated accordingly, Book and prepare meeting rooms as required, Provide managers with regards material prior meeting minutes, files, presentation, etc. Ensure travel time is included in appointments, Arrange and coordinate travel and events as agreed. Arranging and coordinating of all meetings (which includes updating a budgeting calendar). Preparation of presentations, Data Capturing, Assist with bookkeeper’s duties when she is not available, Catering arrangements for all meetings and functions, Managing the forecast and budget costs, for example Audit & Investment Committee lunches etc. Process payment when required, Minute taking. Coordinating and preparing monthly and quarterly financial reports, audit reports and investment packs. Reception support, Arranging team building and strategy sessions. Confirm bank transfers, Capture and publish payments and requisition on the intranet. Sending out reminders on financial, investment and audit reports that are due. Building/accommodation management – i.e. liaising with landlord on building and accommodation issues. Collate information received from role players into Board packs and distribute accordingly

Update and chase delegated tasks to ensure progress to deadlinesTake initiative in directors, absence and keep projects on scheduleMaintain procedures manual to ensure consistent performance of routinesCompose correspondence/reports for own or directors’ signatureAssist with KPMG risk management process (Sentinel, Forensic, & Conflict Check)Assist with the proposal and assist fee earning staff with typing and presentationsResearch, draft or abstract reports, Handle all inquiries within my capacityArrange “call backs” to protect directors’ time and provide back-up materials for call-backsDo phone surveys/inquiries as needed, Maintain calendar; ascertain which events require bosses presencesFix commitments to maximize bosses’ time efficiency; allow decision/desk time

Ordering and maintaining of stationery for the company, Invoicing, Dept follow-up, Data capturingFiling, Switchboard operation, Travel arrangements, Issue travel insurance on line, Put together weekly specialsDo quotations; prepare monthly spread sheets, Correspond to clients.