Itunu Abe Email & Phone Number
Who is Itunu Abe? Overview
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Itunu Abe is listed as Business Support Analyst at Ablny Technologies & Partners, a company with 2 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Itunu Abe.
Itunu Abe previously worked as Data Analyst at Freelance and Funds Transfer Officer (Digital Payments) at Unity Bank Plc. Itunu Abe holds Bachelor Of Applied Science - Basc, Computer Science from Olabisi Onabanjo University(O.O.U).
Email format at Ablny Technologies & Partners
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About Itunu Abe
Results-driven service operations professional with years of experience driving customer satisfaction (99.9% accuracy) and business growth through data-driven insights and CRM expertise (Zendesk, Cardportal, HubSpot). Proven track record in managing customer engagement, onboarding, account management, and support services for digital payments and funds transfers, with expertise in analytics tools (Power Query, Power BI, Tableau, SQL, Excel, and PowerPoint). Passionate about building strong relationships, staying updated on industry trends, and continuously optimizing processes to drive innovation and growth.
Itunu Abe's current company
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Itunu Abe work experience
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Data Analyst
Current- CourseworkI utilized my career break to upskill in data analysis, expanding my expertise and readiness for new challenges. Completed certification programs in Google Data Analytics, Python for Everybody - University of.
- Layoff Analytics, an Exploratory study of Company Downsizing (2020-2023): Uncovers patterns and trends in layoffs across industries and companies globally, using PostgreSQL and Tableau, highlighting the most impacted.
- Customer Pain Points, a data analysis of Complaints & Call Behavior: Combined datasets and leveraged business intelligence capabilities of Tableau to analyze and visualize customer complaint and call data from 3.
- Profiling Data Professional, Survey insights and trends: This analysis aims to reveal trends, challenges, and growth opportunities from survey responses of data professionals using Power Query and Power BI tools..
Funds Transfer Officer (Digital Payments)
Operational Effectiveness.* Collaborated with the Head of Operations on all projects, and day-to-day operations, and take leadership of the team in her absence. * Acted as the official liaison between customers and the bank's management, I am responsible for the upper-level escalation of issues to the appropriate department for adequate resolution. *.
Client Customer Service Executive
Operational Effectiveness.* Directly responsible for end-to-end management of the customer service desk, ensuring consistent achievement of all key performance indicators and delivering exceptional customer service to millions of Unity Bank customers.* Acted as a primary contact person to both retail and corporate customers to ensure their needs are.
Cashier Customer Service
Executed customer service in account transactions such as cash management, deposits, withdrawals and settlement of cheques while ensuring 100% attention to detail and accuracy.Achieved higher retention rate with new and existing customers of the bank via excellence and commitment to service.
Business Process Analyst
Worked collaboratively with a cross-functional team to analyze the client's business goal, focusing on delivering a change project with quality metrics to increase operational efficiency by deploying process improvement principles across departments.Meet with key business users to ask "smart" questions and collect data on "as-is" business processes.
Information Technology Help Desk Support
Configure and install PCs, network printing devices, peripherals and software, including physical equipment attached to the network and maintain all documentation.Diagnose hardware and software faults (desktops, laptops, printers) and implement known solutions.Maintained Laptop System and Access card allocation databases of users using MS Access and.
Itunu Abe education
Frequently asked questions about Itunu Abe
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What company does Itunu Abe work for?
Itunu Abe works for Ablny Technologies & Partners.
What is Itunu Abe's role at Ablny Technologies & Partners?
Itunu Abe is listed as Business Support Analyst at Ablny Technologies & Partners.
Where is Itunu Abe based?
Itunu Abe is based in Lagos State, Nigeria, Nigeria while working with Ablny Technologies & Partners.
What companies has Itunu Abe worked for?
Itunu Abe has worked for Ablny Technologies & Partners, Freelance, Unity Bank Plc, T-Consult Limited, and Deloitte.
How can I contact Itunu Abe?
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What schools did Itunu Abe attend?
Itunu Abe holds Bachelor Of Applied Science - Basc, Computer Science from Olabisi Onabanjo University(O.O.U).
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