Vikas K. personal email
- Valid
As an experienced IT engineer with over 7 years of industry-specific expertise, I have specialized in Cloud DevOps, Linux & Email Administration & System Patches, IT Infra Support.Currently serving my tenure with Impetus Technologies, Previously worked with Reliance JIO, Indira Gandhi International Airport Delhi, OYO Rooms Corporate HQ, CDAC, MericTrac, SCOPE TESTING SERVICES PVT LTD (Bytes Softech), and MeritTrac Services as a Server Administrator.At Indira Gandhi International Airport Delhi, I spent six months working across cross-functional departments of aviation and was responsible for providing IT Infrastructure support across Delhi Airport Terminals.At OYO Rooms Corporate HQ, I spent around 1.8 years taking care of Global IT Infrastructure across the globe, supporting India, Malaysia, UAE, Nepal, China, Brazil, Mexico, the UK, Philippines, Japan, Saudi Arabia, Sri Lanka, Indonesia, Vietnam, Spain, and the United States across geographies.Additionally, I have also worked closely with CDAC and MericTrac on Online Examination Projects associated with SCOPE TESTING SERVICES PVT LTD (Bytes Softech) & MeritTrac Services. During my time in these positions, I served many locations across India, further enhancing my ability to adapt and provide effective IT Infra support in diverse environments.In addition to my professional expertise, I have a strong inclination towards the social sector and creating an impact in society. I regularly volunteer my time to give back to my community, and I always try to go beyond my role to make a difference.One of my guiding principles is that a satisfied user is the best source of advertisement in the service industry. I pride myself on delivering exceptional IT support and building positive relationships. If you are looking for an experienced IT engineer who is passionate about providing high-quality support, I would be a valuable addition to your team.
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Senior Engineer ItImpetusNoida, Up, In -
Senior Information Technology Support EngineerImpetus Jul 2024 - PresentNoida, Uttar Pradesh, India -
System EngineerImpetus Oct 2022 - Jun 2024Noida, Uttar Pradesh, India -
Enterprise TseJio Apr 2021 - Oct 2022Pune, Maharashtra, India -
Senior It EngineerIndia Retails & Hospitality Private Limited Nov 2020 - Apr 2021Indira Gandhi International Airport (Dial) Terminal 3 Terminal 2 Terminal 1 -
It EngineerAnalec Jun 2020 - Nov 2020Gurugram, Haryana, IndiaAs an experienced IT professional, I am well-versed in Microsoft Office 365 administration, including user creation/deletion, user suspension, bulk requests via script, password reset query, restore deleted user, Exchange Online Message Trace logs, and MFA Authenticator. I have a proven track record of creating and separating users' accounts in Active Directory and have completed AD Synchronization with Office 365 Server Project.With a strong adherence to SLAs, ITIL processes, incident management, problem management, and change management, I have provided top-notch IT support to software developers related to patches, new deployment, release management, and cross-functional teams. I have also managed the administration of Mojo Helpdesk for software and cross-functional teams and have expertise in AWS Workspace setup and configuration, as well as the administration of AWS instances and turning them off/on.With a passion for providing excellent customer service, I have developed strong problem-solving skills and the ability to provide effective solutions to complex issues. I have a proven track record of working well in fast-paced environments, and my expertise in Microsoft Office 365 and AWS has allowed me to stay up-to-date with the latest technologies and provide the best possible service to my clients. -
Senior It EngineerOyo Jun 2019 - Jun 2020Gurgaon, Haryana -
It EngineerOyo Nov 2018 - May 2019Gurgaon, India Ncr -
Project Engineer (Server Administration)Scope Testing Services Pvt Ltd Oct 2017 - Oct 2018Dwarka Area, India NcrAs a professional with experience in CDAC project management, I have served in multiple locations throughout India including Jammu, Srinagar, Shimla, Guwahati, Delhi NCR, Gurugram, Noida, Shilong, Tripura, West Bengal, and Leh Ladakh. In my role, I have focused on the deployment of exam servers on exam centers and conducting online exams on Centos OS tar packages, while ensuring the proper design of the system to allow all components to work together. I have also been responsible for fixing problems reported by CI, troubleshooting technical issues reported by candidates, and providing technical support to exam candidates regarding exam software. Additionally, I have monitored the health status of center IT infrastructure and network to ensure security and availability for all users, while analyzing and isolating issues and troubleshooting exam center network infra using tools like ping, tracert, and remote desktop.
Vikas K. Education Details
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Information Technology -
Intermediate -
Matriculation
Frequently Asked Questions about Vikas K.
What company does Vikas K. work for?
Vikas K. works for Impetus
What is Vikas K.'s role at the current company?
Vikas K.'s current role is Senior Engineer IT.
What is Vikas K.'s email address?
Vikas K.'s email address is it****@****ook.com
What schools did Vikas K. attend?
Vikas K. attended Lovely Professional University, Central Board Of Secondary Education, Central Board Of Secondary Education, Jetking Noida Learning Center.
Who are Vikas K.'s colleagues?
Vikas K.'s colleagues are Ankita Sharma, Sushanta Behera, Yash Goud, Manish Kumar, Chirag Tyagi, Shekhar Kashyap, Anant Khandal.
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