Itzcoatl Calva Djaddah Email & Phone Number

In addition to my technical expertise, I am also the owner of The Missing Burro, a successful Mexican restaurant in Bangkok. This experience has provided me with valuable insights into real-world challenges, collaboration with non-technical roles, and managing a business in a foreign country and culture.As the proud ambassador of authentic Mexican cuisine and culture, The Missing Burro has gained a loyal following of locals, foreigners, and Japanese expats, known for delivering exceptional dining experiences and ensuring customer satisfaction.Through this hands-on experience, I have gained valuable knowledge in running a business, prioritizing customer satisfaction, and maintaining high standards of quality and authenticity. This venture stems from my passion for food rather than a purely business perspective, allowing me to develop leadership skills and learn directly from customers.I believe my ownership of The Missing Burro showcases my ability to excel beyond the technical realm. It highlights my proficiency in leading teams, understanding customer needs, and thriving in diverse and cross-cultural environments.

Singapore, Singapore, Sg

At Andovar, a global localization company, we have successfully connected large enterprise systems, improving operational efficiency through integrations. By unifying multiple platforms, including CRMs and ERPs, we have enabled seamless data flow.Collaborating closely with various departments, I have helped implement a process-driven approach, standardized communications and requirements, and established better documentation systems. These initiatives have enhanced coordination and workflow efficiency.In my role overseeing Machine Translation, we ensure accurate and effective translations through evaluation, quality inspection, and custom engine training.We have developed technologically enhanced workflows that balance tools and human involvement, resulting in high-quality localization outputs and a strengthened value proposition. Additionally, we have created customer-tailored APIs to streamline localization processes and improve efficiency and accuracy.Leveraging AI technologies, including chatGPT, we have utilized language models for decision making, knowledge management, data analysis, and linguistic support.My contributions at Andovar demonstrate my ability to drive operational improvements, implement cutting-edge technologies, and deliver valuable solutions in the localization and language services industry.

In my role at Playable, a subsidiary of Aksorn Charoen, Thailand's largest educational book publisher, I played a key role in developing a comprehensive ecosystem for content creation and distribution. Our focus was on creating a seamless experience centered around books and classroom orchestration software.To ensure accessibility across different connectivity situations throughout the country, we developed applications for all platforms, capable of functioning in fully connected environments as well as areas with limited or no internet access. Our reader apps enabled syncing and collaboration, accommodating various educational models and allowing for seamless communication between users.One of our notable achievements was the rapid development of applications for book creation, successfully republishing an extensive collection of books within a year. Working closely with an exceptional UX team, we designed and curated a collection of educational activities that prioritized effective concept communication, ease of use, and reusability.An essential aspect of our work was future-proofing the content we created. We ensured that the content, animations, and activities could be rendered using any present or future technology, incorporating easy-to-upgrade components and style updates.Our real-time creator applications revolutionized the content development process, enabling multiple individuals to collaborate simultaneously on content creation, with instant preview capabilities across multiple devices and seamless updates.Furthermore, we developed applications for efficient content distribution, allowing for tailored sales to individuals, schools, or districts. These systems empowered subject experts to work with the agility of software developers when engaging with educational content.This experience further enhanced my expertise in content development, technological innovation, and the intersection of education and technology.

During the era of Groupon and similar websites, I founded and managed a small startup that specialized in marketing through coupons. Our focus was on being a daily deals aggregator in Thailand, providing a convenient platform for users to discover and access the best deals available across multiple platforms. Throughout this entrepreneurial journey, I honed my skills in business development, marketing, and customer relationship management. I navigated the competitive landscape, fostered partnerships, and led a team of dedicated professionals to drive the growth and success of the startup.Overall, this experience allowed me to gain valuable insights into the dynamic realm of UX, marketing strategies, and customer engagement, as well as sharpen my entrepreneurial spirit and adaptability in a fast-paced industry.

I undertook a range of responsibilities focused on architectural definitions, project management, and ensuring the successful implementation of system solutions. These included:- Conducting comprehensive architectural definitions to establish the framework and structure of projects, ensuring alignment with client requirements and industry standards.- Managing projects from initiation to completion, overseeing all aspects of planning, execution, and delivery to ensure timely and high-quality outcomes.- Identifying and mitigating risks through proactive detection and control measures, ensuring the smooth progress of projects and minimizing potential disruptions.- Analyzing system solutions to determine their suitability and effectiveness in meeting client needs, evaluating their feasibility and providing recommendations.- Serving as the primary point of contact for global customers, engaging in interface and negotiation to foster strong partnerships and ensure customer satisfaction.- Establishing internal quality assurance and knowledge management programs to promote best practices, enhance operational efficiency, and facilitate continuous improvement.- Conducting internal training sessions to upskill team members, ensuring they stay updated on the latest technologies and industry trends.- Engaging in ongoing research to stay at the forefront of leading technologies, evaluating their potential applications and identifying opportunities for innovation and improvement.Through these efforts, I successfully contributed to the organization's growth, delivering optimal solutions, fostering strong customer relationships, and promoting a culture of continuous learning and improvement.

Warszawa, Mazowieckie, Pl

As an IT Solution Provider, I have worked with a diverse range of clients, including SMEs, leading corporations, and national ministries. My role encompassed various responsibilities, including:- Proactively generating new leads and identifying potential clients in need of IT solutions.- Conducting comprehensive project analyses to understand client requirements and propose tailored solutions.- Negotiating contracts and agreements to ensure mutually beneficial partnerships.- Managing projects from initiation to completion, overseeing all aspects of planning, execution, and delivery.- Developing and implementing robust systems, integrating them seamlessly into existing infrastructure.- Providing continuous support and maintenance to ensure smooth operations post-implementation.Throughout my work, I have demonstrated a strong commitment to delivering high-quality solutions that align with clients' objectives and contribute to their success. With a focus on project management and technical expertise, I have effectively driven successful outcomes and client satisfaction.

Mx

As a Professor at the National Autonomous University of Mexico (UNAM), one of the most prestigious universities in Mexico and Latin America, I have had the privilege of teaching programming languages, applications, databases, and various other technologies. With a proven track record in effectively imparting knowledge to diverse learners, I have successfully equipped students with the skills and expertise required to excel in a rapidly evolving digital landscape.Moreover, I took the initiative to create, develop, and coordinate Mexico's first e-business graduate diploma. Through this pioneering endeavor, I integrated cutting-edge concepts and practical applications, ensuring that students are well-prepared to navigate the dynamic world of e-business. By fostering a learning environment that promotes innovation and embraces emerging trends, I have empowered students to thrive in the digital realm.Overall, my role as a Professor at UNAM has provided me with valuable opportunities to contribute to the education of students, combining theoretical knowledge with practical skills to prepare them for success in the ever-changing technological landscape.

As the Web Manager at one of the world's top five SME consulting companies, at that time, I spearheaded the migration and consolidation of all existing systems onto a unified web platform, employing a single sign-on and portal-based strategy. I successfully integrated and developed new technologies to facilitate seamless coordination across the organization's 100 offices and corporate headquarters. This encompassed implementing remote collaboration systems, content management solutions, and e-learning platforms. Additionally, I played an important role in defining the company's strategic direction, negotiating partnerships, and overseeing the development of customer-centric platforms tailored to SME markets, B2B engagements, and e-learning initiatives. Leveraging my expertise, I provided strategic and technical consulting, offering valuable insights on web development, system enhancements, and the generation of engaging e-learning content.

Business Management, Ebusiness

Compilers, Computer Software Engineering

Instructional Design, Education Elearning