Itzel Hernandez Email & Phone Number

South San Francisco, California, US

South San Francisco, California, US

Hanover, MD, US

• Windows 10 migration:
• Decommissioned old systems and unboxed new systems and post troubleshooting.
• Gained ability to handle highly stressed situations and unexpected errors in an efficient manner.
• Explained the new system to employees and handled their questions.

Palo Alto, CA, US

• Increased productivity in frequent manager rounds by developing an iOS and Android application using Xamarin Software in C# that facilitates frequent manager rounds in sign-in process.
• Integrated Microsoft’s Computer Vision API in order to easily translate the needed information after taking a picture of their badge to sign-in.
• Used a RESTful backend server to save and store sign-in information on an online database.
• Reduced paper waste and automated previous sign-in system.
• Polished the ability to learn and implement new skills within a short period of time.
• Tested functionality of ongoing app projects and wrote user report documentation.

- Integrated my strong verbal communication skills to increase the number of voters despite their political affiliation, that are informed about Congressman Garamendi’s goals and policies.- Canvassed multiple neighborhoods in the Solano area.- Cataloged constituent responses.- Resolved any conflicts or complaints other interns had.- Leveraged knowledge.