Itzel Rivera Email & Phone Number

Worldwide, Oo

Supporting higher education projects & client engagements through project management & organization skills, data analytics skills, and critical thinking skills. She is certified in Workday Student: Recruiting and Admissions | Workday Advanced Reporting | Prism Analytics | and is familiar with BIRT Report Designer

Worldwide, Oo

As an Analyst in the Enterprise Performance offering and the Emerging ERP Solutions offering portfolio, Itzel's primary role in Workday implementation engagements with higher education clients involved:- sharing her perspective, - facilitating meetings and taking notes to - documenting findings or risks, - supporting the team with completing key deliverables, and - discussing said deliverables with the client. During this time, Itzel completed certifications for Workday regarding Student: Recruiting and Admissions, Advanced Reporting, and Prism Analytics. She also took training on BIRT Report Designer using Workday Studio.Her project experiences consisted of:- independent verification and validation (IV&V) to highlight risks to the client and propose mitigation strategies- a functional role to support the technical team and client with the design and creation of a data warehouse- a technical role as a report developer

Lawrenceville, Georgia, Us

I led a team of 14 Graduation Coaches who mentored +150 Senior high school student leaders. My prior volunteer experiences in the HoPe Education Department as a Graduation Coach, Education Intern, and Education Coordinator empowered me to implement effective internal change from the top-down to the Graduation Coach program in how we recruit, train, support and develop Grad Coaches. I improved the Education Department's documenting, tracking, and reporting on our students' progress as well as facilitated and hosted virtual educational programming through Zoom and our Facebook platform. I developed and executed a restructuring of the Education Department in spring of 2020 for the 2020-2021 academic year and have synthesized another restructuring for the 2021-2022 academic year in light of our successes and shortcomings.Technology wise, I revamped and streamlined the HoPe Team's use of Google Sheets formulas within the Education Department, Leadership Chapters Department, and Legacy Leaders Department for data collection, data analysis, and reporting purposes on our Legacy Leader program. This involved collaborating, supporting and empowering fellow team members with the knowledge and skills necessary to standardize our internal spreadsheets, allowing for consistency in our data management processes.After extensive discussion and a soft launch to test in our leadership team and staff, I also implemented the adoption of Slack in October of 2019 as an internal communication tool for the HoPe Team. Since then, the team has established clear communication in a virtual space among remote team members that has served HoPe well in light of the COVID induced shift to all things virtual.In partnership with VMware Atlanta for the HoPe Good Gigs Project, launched in January 2020, I facilitated the early stages of the project to implement Salesforce as HoPe's primary database and CRM platform in addition to encouraging and familiarizing the staff throughout the process.

Suwanee, Ga, Us

Being an intern with the GCPS Community-Based Mentoring Program allowed me to support the newly created Hispanic Mentoring Priority and launch its first summer camp for middle school students in July of 2019. Part of my duties involved finalizing the programming details and event planning of the summer camp as well as to establish a working technology and information system through Google Drive services for the upcoming 2019-2020 school year. This included managing a database of parent contacts, contacting said parents to register their students for the camp and/or mentoring program, as well as utilizing my Spanish speaking and writing abilities to best disseminate information to the Hispanic community about the program and camp.

Athens, Ga, Us

As a TA for the MIST 2090 Introduction to MIS course in fall of 2018, I- Answered student questions about lecture material or logistical questions related to class assignments in a lecture hall of 300+ students twice a week - Managed grade book by grading online submissions of 300+ students on a regular basis - Led a breakout lab section of 80+ students once a week that applies lecture material to an online, in-class assignment regarding Microsoft Excel- Facilitated classroom learning experience for the students as an additional resource

Bachelor Of Business Administration - Bba, Management Information Systems, General

Education record