Itzel Stacy Martinez Email & Phone Number

United States

Carmel, Indiana, United States

- maintaining accounts payables invoices and processing commission payments for over 500 agents. - accurately entering deposits and handling credit card and ACH payments

Bloomington, Indiana, United States

• Maintain and review shift maintenance list throughout 2 recreational facilities. • Manage events, facilitate and support other working departments throughout facility by cleaning after 2,000 participants • Train 5-15 new employees a month through risk management protocols and departmental procedures

Bloomington, Indiana, United States

• Communicate with the event lead and special projects graduate assistants, assist in the hiring and training of operations employees totaling approximately 85 student staff• Record asset management through inventory, tagging and update equipment purchases on Microsoft Excel and Microsoft Access.• Create and roll-out yearly, semesterly, and progressive training procedures such as canvas courses, in person knowledge reviews, and the creation of shift resources through Microsoft PowerPoint• Review payroll accuracy by referencing payroll data, Facility Support work schedules, meeting & training schedules.

Indianapolis, Indiana, United States

• Contributed to the renewal of protocol, documentation, and updating new training policies. • Communicated with multiples departments within the government to learns the various functions of their intake systems, keeping databases updated and easily understandable for new hires.• Analyzed debts of various clients, created reports for managers through excel and word and took part in the fiscal year audit process.

Bloomington, Indiana, United States

• Fostered, advised, mentored, and promoted interactions among 53 to 400 residents throughout an exceptional summer scholarship experience.• Planned, managed, and implemented social and academic programs to promote understanding and growth between incoming university students. • Collaborated with diverse staff to create, plan and lead a ‘DreamWorks Haunted House’ for 500 students to enjoy in a welcoming community.

Bloomington, Indiana, United States

• Served customers in both Spanish and English and generated $1,000 to $1,600 in transactions daily• Sold over $200 of merchandise to patrons while marketing best menu items and specials• Collaborated with kitchen and bar staff for prompt and correct delivery of orders in a quick paced dynamic

Indianapolis, Indiana, United States

• Interpreted over 150 documents per week and managed resources clients could receive through available non-profit COVID programs• Analyzed and arranged a total of 250 documents per week and sorted data through Excel and Word • Collaborated effectively between departments and organizations to obtain COVID resources for clients in need

• Communicated and informed over 50 clients a day to provide information about free COVID resource programs non-profits offered• Obtained information on clients to aid and provide access to COVID resources offered through non-profit organizations• Organized client information through Excel, Word, and created presentation reports on PowerPoint

Indianapolis, Indiana, United States

- Flexible Crew Member who worked in a fast-paced environment, mentoring, guiding and training incoming hires in various areas of the restaurant. - communicated and greeted customers with the highest form of customer service- handled current and credit transactions and managed inventory - certified and trained on proper food safety procedures- a team player who communicated efficiently and effectively with a staff of 40 to assign daily tasks and roles.

Indianapolis, Indiana, United States

Jamar Cobb-Dennard's political campaign for mayor of Lawrence taught interns to:- conduct donor research, - execute a 100+ volunteer event- completed fundraising and networking- door-to-door field canvassing tasks.