Itzel Salgado Email & Phone Number

Greater Seattle Area

• Support project management efforts related to BusinessInsurance Monitoring vendor research, selection, and transition.• Manage project plan in Asana including project set up,deadlines, work stream owner accountability, and updates.• Created and launched platform access management surveyand performed data analysis/deep dives to understandsystem use cases.• Collaborate with business, legal, technology teams, andvarious organizations within Amazon to support businessinsurance monitoring vendor transition.

Seattle, Washington, United States

• Phone consultant answering any incoming calls coming into the office• Developed knowledge of the county the client was going to visit and need the visa for• Studied 25 different countries and their requirements to obtain Business/Tourist or Family visas.• Learned how to pay very close attention to small details when submitting government forms• Managed delivering important government documents to the state department and fixed anyissues that came up with the paperwork• Learned how to navigate through tough situations by using great customer service and problem-solving skills• While completing passport applications I went over their current situation, started filling out their passport application, and had clients sign needed documents to authorize our company to allow us to turn in sensitive documents

Seattle, Washington, United States

• Checked patients in for appointments, Verified insurance and payments• Answered over 50 calls coming in from all over Washington• Completed check ins and added patient information by using the program Dentrix• Learned to multitask by juggling two different positions• Performed great customer service to our patients and walk ins• Made phone calls to patients that were being referred to our clinic and sent their prescriptions in to pharmacies by fax and called them in

Business Administration And Management, General

Certificate, Business Information Technology, Business Administration And Management, General

Year Up is an intensive, competitive technical training and career development program with 250 corporate partners, graduating 4,000.