Itzik Ben Itzhak Email & Phone Number

Israel

Israel

Viggo Smart Hotel provides an hotel engagement platform that allows the hotel to increase customer satisfaction and communicate with their guests during their stay. Viggo provides an android based smart TV solution with cloud-based CMS, a smartphone app and High-End Wi-Fi networks.• Hands-on leadership position, reporting to CEO• Direct and matrix manage of professional personnel• Responsible for technology strategy setting and managing a yearly budget of ~500,000 ILS.• Researches and evaluates new technologies, leads decision-making for upgrades, implementation and integration of new technology products• Project management (billing system, ERP, monitoring, new technology products), e.g.:• Authors project scope and characterization• Supervises the work of a sub-contractor, QA and implementation• Constructs a virtualization system (mostly Windows based and Linux) using VMware ESX on the server, for R&D purposes• Technology consultant, responds to company and client needs by finding or developing a solution, e.g. built a secure website enabling data reception from the internal network• Responsible for organizational Information Security• Business Development of technology solutions e.g., Wi-Fi based advertisement, Android based media box, mobile check-in for hotels

Israel

Smartnet Ltd.A leading global wireless internet service provider. Smartnet provides a controlled wireless internet access to End-users and deliver new solutions mainly to the hospitality market. • In charge of management, monitoring and maintenance of the company entire systems, e.g.:• PRTG and App Manager, VOIP products• Security products (e.g., Cisco, Checkpoint, Juniper, Fortinet)• Managed Cisco/HP/Dell Routers and Switches • WLAN products (e.g., access controllers)• Indoor/outdoor Access Points and WLAN Routers• Asterisk based call center• The company's server room and remote hosted servers• Analysis and troubleshooting of network/system issues in TCP/IP environments• Initiated and ensured upgrades and new systems implementation, procured best solution, e.g.:-- • Planned and configure large scale LAN/WLAN networks-- • Installed a biometric employee attendance system-- • Improved help-desk remote assistance capability for hotel PC kiosks-- • Installed an PRTG server to enable monitoring systems for ~4000 access points and PCs

Ba, Management

BA in Managment

Practical Engineer, Software Engineering

Practical Engineer, Software engineering