Itzik Chen Email & Phone Number

Dania, Florida, United States

• Lead a team of 2 sales representatives in the wholesale distribution of smoke shop accessories, achieving 100% annual revenue growth.• Developed and executed strategic sales plans to expand market presence and acquire new accounts, resulting in a 30% increase in customer base.• Representing the company at trade shows nationwide, showcasing products to potential distributors and private clients, and successfully closing sales on-site.• Managed key accounts and cultivated strong relationships with smoke shop retailers, achieving consistent sales growth and customer satisfaction.• Collaborated with marketing team to develop marketing materials and promotional campaigns that effectively showcased product lines and increased brand visibility.• Monitored inventory levels and conducted product demonstrations to ensure retailers were well-informed about new products and accessories.• Collaborating closely with the warehouse team to ensure efficient and accurate shipment of merchandise to customers.• Analyzed market trends and competitor activities to identify business opportunities and develop targeted sales strategies.

United States

Cozumel, Quintana Roo, Mexico

A multinational luxury retail company with presence throughout the Caribbean Islands and USA, catering primarily to the cruise industry.• Worked as a sales closer in various stores of DI based in Cozumel, Mexico and was chosen to be sent on international assignments to other regions of the company, to generate and maximize sales operations in times of pick demand.• Received extensive training in multiple jewelries and brands of DI and Non-DI, such as Crown of Light, Safi Kalima, gifts and others.• Received extensive training to watch brands such as Tag Heuer, Breitling etc.• Utilizing the company's financing programs to optimize sales, collaborating with diverse financial institutions across the USA.• Provided personalized service to high-net-worth clients, offering expert advice on diamond quality, watch complications, and luxury brands, resulting in increased customer satisfaction and loyalty.• Consistently exceeded monthly sales targets, demonstrating strong product knowledge and effective sales techniques in a competitive luxury retail market. Consistently ranked among top 3 Sales Associates of all Mexico’s regions (out of 300 sales associates). Closed more than USD $1MM is sales per annum. • Maintained immaculate store presentation and visual merchandising standards, ensuring luxury diamonds and watches were showcased in an appealing and organized manner to enhance customer experience and drive sales.• Collaborated with sales team members to achieve collective sales goals, participating in regular training sessions to enhance product knowledge and sales skills. Trained new sales associates on sales techniques, product knowledge, company policies and best practices.