Patrick Mulhern Email and Phone Number

Responsible for leading and coaching a community of 50 solution architects and consultants in the delivery of global project implementation for enterprise clients in addition to previous responsibilities. High leverage responsibility to quickly analyze project health to make suggestions to the project team, project leadership and client leadership to course correct.

Accountable for all public relations efforts, including social media and projects with 3rd-parties. Assign, advise and revise all staff content submissions for every media format. Manage company finances, marketing strategy and product development. Act as on camera talent and producer for convention coverage for trade shows like PAX, E3, BlizzCon and more.

Coached and lead solution architect and consultants in the East region. Oversaw development of community delivery standards, quality of deliverables, continuing education, staffing and hiring, and development of internal best practices. Responsible for the overall design, architecture, and implementation of Salesforce for enterprise clients. Day to day responsibilities included leading business process reviews, supporting technical process reviews, capturing requirements, identifying key business gaps, and providing solution and functional design documents.

I lead the Cloud Services unit at Brio Solutions. The business unit focuses on Salesforce, AWS and Azure solutions. We'll put you in the cloud solution that is right for your business requirements, be it a highly adaptable platform or an easily scalable architecture for one of our custom developed applications.Specialties: Sales Cloud, Service Cloud, Pardot, Marketing Cloud, Platform DeveloperLanguages: Apex, SOQL, SOSL, Python, JSON, JavaScript, jQuery, HTML

Helps customers with soup-to-nuts usage of Salesforce within their company. It doesn't matter if the platform is a piece of an enterprise solution or the beginning of one.Languages: Apex, SOQL, SOSL, Python, JSON, JavaScript, jQuery

● Salesforce Center of Excellence founding member that provided governance, education and technical architecture for the growing platform within the city. ● Subject matter expert on all aspects of Salesforce, including integrating into other departmental systems, working with third-party vendors and developing key performance indicators for the platform and the data it compiles. ● Advanced administration of two Salesforce orgs comprised of internal and external facing apps.● Designed and developed custom applications leveraging Salesforce features such as Apex Triggers, Visualforce, Lightning Components, Workflows & Approvals, Reports, Dashboards and more.● Project Management of apps, complex change requests, enhancements, and troubleshooting.Languages: Apex, SOQL, SOSL, Python, JSON, JavaScript, jQuery

● Researched, developed and executed marketing and public relations campaigns for various video game companies, including press releases, networking, contact development, copy editing and drafting. ● Companies worked on include high-end clothing retailer musterbrand, flare games, keen games, Envision Entertainment and more.

Manages a community of 45+ million players for award-winning titles, such as Shakes & Fidget - The Game. Responsible for social media campaigns, customer service, community engagement and customer acquisition. Supports and strategies promotions and ad buying. Edit German-to-English translations for cultural and grammatical localization. Shipped five casual-focused video games for browsers and mobile devices to date.

Realigned marketing efforts to reduce costs, attract key clients and improve overall ROI while following State and Federal regulations. Content strategy, including negotiating ad buys. Managed sales team to maximize lead value. Reorganized business processes to focus sales group on key performance indicators. Organized IT projects based on requirements and return. Developed and analyzed various Salesforce reports based on key stakeholder requirements. Developed 2014 revenue model based on expected case load, regression analysis and industry expectations.

Developed 2013 revenue model based on expected case load, regression analysis and industry expectations. Generated new ideas for business development by working with other senior managers. Organized and executed internal changes to capture additional business data. Developed and distributed various Salesforce reports based on key stakeholder requirements.

● Marketing research and support for MEI Portico, a custom storefront toolkit for Adobe DPS products.● Project Manager of the custom-designed Sotheby’s Catalogue iPad application; showcased auction items, allowed targeted searching, note taking, social media connectivity and displayed real-time auction results.● Led preliminary research on resale opportunities.● Selected as SEO (Search Engine Optimization) expert for Adobe SiteCatalyst and Google Analytics.● Customer service representative for developed and supported projects and services, including the vjoon K4 Cross-Media Publishing Platform

Provider of multi-channel content, including video, written and photographic. North American correspondent for trade shows, include E3, PAX Prime, PAX East and New York Comic Con.

Projects:Co-designed, developed and managed a unique, multi-table Filemaker solution for the Sickle Cell patientsDeveloped and managed a multi-table Filemaker database for IT-related purchasesProject Manager of meeting facilities redesign to reduce cost, reduce setup requirements and increase functionalityCo-designed the hospital's first SAN for clinical and research needsDay-to-Day responsibilities:Provide immediate response for critical problems to a staff of 500Recommend systems based upon individual and group project needsLifecycle management of computer and related equipmentRequisitions for lifecycle management, including price negotiation, warranty and license trackingServer administration and support for SAN, file server, mail server and moreOn-site support for corporate meetings, including setup, troubleshooting and breakdown of hardwareAdvanced-to-basic support of IT issues across platforms, software suites and operating systems

Day-to-day blogger.

My first video games journalism gig.