Constantin Iulian Iosif Email and Phone Number

As a Tech Support Engineer with The Access Group, I specialize in providing technical support for development team, ensuring seamless functionality and troubleshooting for complex systems. My daily work involves managing databases using SQL and SQL Server Management Studio, as well as working with GraphQL to facilitate efficient data queries and integration.I thrive on solving challenging technical issues, collaborating with developers to improve product functionality, and enhancing user experience by providing rapid and reliable technical solutions. Passionate about continuous learning, I am always looking for ways to deepen my expertise and contribute to innovative projects.I have over 7 years of experience as Tech Support Engineer previously working at IGT Play Digital and Telestream.At IGT I was monitoring and troubleshooting the network performance and availability of the global gaming solutions provider. I have a strong expertise in log analysis and service-level agreements. Before IGT I worked at Telestream, a leading provider of digital media tools and workflow solutions. I have developed and honed my skills in teamwork, communication, problem-solving, and customer service, while supporting various products and platforms across different regions and industries. I am passionate about delivering quality service and ensuring customer satisfaction. I am always eager to learn new technologies and improve my skills. I am looking for opportunities to grow and advance my career in the technical support field.