• Followed SDLC best practices within an Agile environment to produce rapid iterations for clients.• Collaborated with stakeholders during development processes to confirm creative proposals anddesign best practices.• Worked cooperatively with client services, sales, and design teams in a deadline-drivenenvironment.• Advised internal users on web service capabilities, principles, and protocols.• Contributed to projects within Scrum project management environments.• Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.

• To deal with account issues such as past due amounts, payment arrangements, updating paymentinformation.• Answering incoming questions from customers with questions about their account, payment,payment method.• Analyzing, interpreting and communicating financial information.• Receiving checking and solving customers complaints.• Assisting in maintaining and monitoring electronic data for customers.

• Followed best practices within an Agile environment to produce rapid iterations for clients.• Worked cooperatively with client services, sales, and design teams.• Advised internal users on web service capabilities, principles, and protocols.• Contributed to projects within Scrum project management environments.• Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.

• Delivered services as web developer and webmaster, acting as project manager for platformtransition.• Completed domain name registrations and maintained website and web hosting account.• Developed site navigation by funneling traffic through content.• Troubleshoot technical issues and optimized websites for search engine optimization,performance, and accessibility.

• Collaborated with team members to achieve target results.• Designed highly engaging interactive user interfaces that complied with modern web standards.• Exceeded goals through effective task prioritization and a great work ethic.

• Collaborated with team members to achieve target results.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Exceeded goals through effective task prioritization and a great work ethic.• Promoted brand identity by creating company logos and delivering an attractive, user friendly,and unique website.

• Reported on updates to project specifications and progress.• Tracked receipts, employee hours, and inventory movements.• Minimized resource and time losses by addressing employee or production issues directly andimplementing timely solutions.

• Prepared QA evaluation reports and submitted them to management.• Collaborated with quality assurance teammates.