Iustin-Daniel Isac Email and Phone Number

Handle guests’ needs and ensure the highest level of guest satisfaction and maintain high-quality service delivery.Planning and maintaining the daily entertainment schedules.Daily management of guest arrivals/departures and experience.Management of staff to ensure they are working to the required standard and in their correct positions.Support the delivery of an exceptional hospitality experience to the guests.Provide a friendly and welcoming meet and greet service with efficiency.Assist guests throughout their journey and deal effectively with any issues or challenges that arise to make the guest experience a memorable one.Work together with Venue manager to identify and address any operational challenges that may impact guest services. Collaborate on contingency plans to maintain a high level of guest satisfaction and provide quick solutions to emerging issues.Working with the management team to create staffing schedules and ensuring that all positions are covered, taking into account the additional needs of any special appearances.

Referee Abroad is a non-profit organisation that aims to unite referees with international tournaments withthe objective of expanding their refereeing experience and meeting new cultures both on and off the pitch.Referees in their own right are unique and extraordinary, usually inspired by an internal and natural desireto follow such a passion.My main responsibilities are:- Representing referees and observers from Romania and the Republic of Moldova within theorganization;-Maintaining contact with referees and observers who are part of the organization, but also withthose who want to join it;- Managing the applications made by the referees from these two countries;- Establishing the group of referees participating in international tournaments in which theorganization is a partner;- Organizing the itineraries and accommodating the referees and observers;- Sending the reports to the general manager and to the tournament director.

I coordinated the team of volunteers from the technical services department. Also, on match days, I was in charge of supervising the media stand and solving or announcing possible malfunctions of the internet, electricity or other problems that journalists or TV commentators might encounter.Manage the planning, provision and implementation of services and temporary infrastructure as requested by internal and to some extent, external stakeholders to bridge the gap between the existing conditions at the venues and the greater requirements of a major sports event. Main-projects within this area relate to power supply, water supply, temperature control, waste management, sound systems and giant screens, venue TV and radio frequencies, and temporary infrastructure.Provide support to the venue team with the implementation of certain COVID mitigation measures.Support the technical services manager

Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.· Checking supplier’s details in the predefined system.· Entering data accurately in the system.· Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.· Debit balances for suppliers, if required.· Month end activities.· Interact via email or phone with customer representatives.· Answering supplier/ Invoice Resolution/ Understand and Resolve Queries raised by vendor.· Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader.

B2B sale of Cosmote/Telekom telecommunications products. identification of new clients, bidding and client account management

Sale of banking products. Searching for new clients, keeping the client portfolio. Preparation of the necessary documentation to facilitate the client to obtain the desired product