Ivan A Ivanov Email & Phone Number

Sofia, Bulgaria

• Gathering and analyzing various sales data to develop pin pointed effective marketing strategy, including identifying target audiences and potential partnerships, pricing and positioning of products, advertising, sales events, social media presence. • Planning and executing marketing campaigns. Researching advertising channels and opportunities. Identifying customer behavior and sales trends. Monitoring competition, supply, and demand. Setting objectives and developing action plans.• Identifying and approaching potential partners and establishing short and long-term partnerships for both marketing and sales - with influencers, interior designers, retailers, hotels, wholesale customers, etc.• Optimizing expenditures throughout the production and marketing process to minimize costs and increase revenue.• Developing customer service standards, including customer happiness, problem resolution, store policies. Identifying consumer requirements and priorities.• Setting up online shops with WooCommerce, Etsy and Amazon.• Working closely with customers to meet their requirements for custom tailored solutions.• Pricing custom solutions and organizing the production after the sale.• Supplier management. Selecting suppliers for materials and services. Negotiating prices and monitoring deliveries.• Improving product presentation, images, copy.• Researching and developing new products.• Directly managing a Sales and Marketing team of 6 and overlooking 22 employees in Production. Ensuring the well-being and comfort of the team through open communication, setting clear expectations, allowing each member to take ownership and responsibility.• Conducting employee selection and interviewing.

Contact with outside organizations and partnering youth organizations; Preparingproject application documents; Designing print and web materials;

Sofia

Act as the Customer communicator to the customer HQ / main contact for all deliveries for several customersSingle point of contact for the customer and sales during the delivery cycle. Responsible for order in-take, validation of the orders and scope setting and management in close cooperation with the Sales team and customer Manage perception of all customers pro-actively to be able to achieve the highest customer satisfaction and focussed on a long-term satisfied customer relation.Responsible for providing timely status updates to the customer, flagging, escalating and resolving any milestone non-compliance to ensure key metrics are met. Work closely with Central teams for customer deliveries (task management) and escalate when necessary to meet KPI's Responsible and accountable for the delivery of customer orders, with support from the central teams. The latter should be viewed as an internal supplier to the Project CoordinatorLiaise with internal organizations and customer to ensure timely delivery of service. Manage smooth transition, proper handover with customer to ensure accurate handover protocol and billing inputs.-Interface with all internal groups (field, network planning, logistics, and engineering) as appropriate to eliminate road blocks and threat to timely delivery. Update the internal systems with all necessary information Provide weekly updates to MGT on KPI of deliveries actual vs planResponsible for delivering within the agreed costs, discrepancies due to scope changes will be agreed with customer and SalesProactively coordinate and monitor the delivery all services to customers according to contractual commitments to meet the KPI's Maintain and update documentation where needed (Work Instructions, Supplier Contract Management…)

Sofia

Coordination of service delivery related tasks and work activities and follow-up ofdelivery progress of VPN solutions. Single point of contact between Customers, Field engineering andProject Management teams during the delivery lifecycle. Ensuring accurate andtimely handover of information to internal teams and Customers. Interface with allinternal groups, field, product, Provisioning operations, RCSCs and network planningto ensure accurate understanding of delivery progress and eliminate any potentialdelays. Supply regular updates to Customers and assisting them with any issues.Ordering and tracking of specific delivery requirements including Local Tails (OLOs),network and ancillary equipment. Direct planning of provisioning tasks with PNOC forcustomer deliveries. Maintaining of up-to-date data in Siebel.

Sofia

Monitoring performance of Network Inventory Department; Setting KPI’s fordepartment’s functions; Administrating custom software tools; Optimization of workflow and processes; Database management; Department reporting;

Sofia

Coordination of construction works in the telecom network’s servitude; Design oftechnical solutions for network relocation and/or protection; Reading of plats; UsingGeographic Information Systems; Using construction and zone regulation laws;Negotiating and drafting of contracts with construction companies and propertyowners for network damage prevention during construction; Control and Inventoryof underground communication infrastructure; Digital data entry in Excel andcustom-made software tools.

Sofia

Creating and Modifying of Purchase Orders in SAP ERP; Participating in tenderprocedures and negotiations (GPON tender and the car fleet GPS ’system swap);Contact with vendors and vendor evaluation; Creating RFPs, RFIs and RFOs;Verifying Bills of Quantity and construction work analyses;

Sofia

Categorizing and tagging online news articles from international media sources inEnglish for Dow Jones and Reuters

Master'S, Civil Engineering

MSc Civil Engineering Main courses Reinforced concrete, RC structures, Advanced RC structures, RC bridges, Railroad construction, Road.

High School Diploma, Mathematics, It, English, Spanish

Advanced training in Mathematics and Informatics. Main classes Mathematics, Informatics, Information technology, English, Spanish