Ivan Alamillo Email & Phone Number

Madera, Ca

Fresno, Ca

As a Supervisor I am able to assist customer's with finances within Bank Of America. I am also taking calls and de-escalating calls from other associates within call center environment. I am prividing exceptional customer service to our Bank Of America customers and I am able to assist them in finding the best product with Bank Of America. I am also able to provide great customer service to our Spanish speaking customers and it is a great pleasure when as a financial institution able to provide service to a wide variety of our clients that are non-english speaking customers.

Simi Valley, Ca

During my position at Radio Shack as a Sales Associate allowed me to use my skills in Telecommunications from my prior employer Sprint. I was also able to use my sales skills working with customers in person and give them the best experience with Radio Shack. I was also able to provide customer with mobile device options and different features that the device had and fit the customers need. I order to service the customer I would input there information in our data base to proceed with the sales including data entry in varies softwares like excel, word, and the software Radio Shack provided to input the customer application to our data base. I was also given a chance to provide our hispanic customer assistance in our products, being able to speak to them in Spanish.

Associate Degree In Computer Science, Network And System Administration/Administrator

General Education, General Education