• Handling Contract and commercial aspect 3PL.• Handling Project Instan and Sameday for Grab and Gojek (performance and KPI).• Communicate with 3PL for several issue in the ops and contract.• Review performance 3PL about operation issue and any case in the field (biweekly and monthly).• Handle QBR (Quarterly Business Review) 3PL to know performance 3 months.• Review KPI and communicate with top management about business insight with Lazada.• Handle big 3PL to help Lazada to delivery the package

• Manage Team Virtual Relation (VR).• Handling Project Instan and Sameday for Grab and Gojek.• Communicate with 3PL for several issue in the ops and contract.• Create SOP (Standard Operation Procedure) for Transport and Logistic.• Manage customer complain and feedback from ticketing.• Handle Ticket Problem and Email Complains from CS and PSC department.• Monitoring daily backlog dashboard and manage the 3PL final update status.• Improve skill leadership for team.• Bridging between customer service and transport team.• Handle Project Dim Weight Accuracy.• Handle Transport Team daily, weekly, monthly report for backlog for each 3PL.• Create Dashboard Customer breach promise and Dashboard Compliamce Ticket CS and PSC.Ivan Alexander• Create Dashboard Backlog for 3PL.• Handle Project autobreach and softbreach system to reduce manual work.• Create comparison between forecast and campaign 11.11 and 12.12 Lazada.• Handle Project Cancellation and Control Tower.

• Handle supply chain project and campaignpromotion.• Handle Campaign 10.10, 11.11 and12.12.• Do mockup design using balsamiq design tools and functional logical to enhance or makea new project.• Handle Project Retail and JDMall.• Meeting with user and create requirement after meeting with client and customer.• Send requirementto programmer and tell to programmer the business flowand function.• Create logic function to help programmer and make enhancement form for submit to tasklist.• Create landing page and homepage model.• Help MD and marketing to setup promotion.• UAT and maintance the program after go live

• Do mockup design using balsamiq design tools and functional logical to enhance or make a new project.• Meeting with user and create requirement after meeting with client and customer.• Send requirement to programmer and tell to programmer the business flow andfunction.• Create logic function to help programmer and make enhancement form for submit totasklist.• Handle project retail.• Handle project Point of Sales, PO, Replenishment andReport.• UAT and maintance the program after go live

• Domockupdesign usingbalsamiqdesigntools andcreatedatabase, tableandfunctionallogical to enhance or make a newproject.• Meeting with user and create requirement after meeting with client and customer.• Send requirement to programmer and tell to programmer the business flow and function.• Create logic function to help programmer and make enhancement form for submit totasklist.• Handle project logistic,trucking,warehouse and android sales.• Handle project export import airlines like JAPAN AIRLINES ANDFEDEX.• Handle project Point of Sales,PO,Replenishment andReport.• UAT and maintance the program after go live.• Create manual guide and training the user

-Handle project 1PID CIMB NIAGA-Create L4 using arise software desain tools-Create business process for loan,deposit and all stream in banking-Be a consultan for CIMB NIAGA and help the staff -Design the all process from the screen design

• Be a junior consultan and help user CIMB NIAGA to improve the program.• Be a system analyst and support the system.• Handle ERP program like inventory system, inbound andoutbound.• Create report monthly.• Maintance and help user iftrouble.